Strathcona Dental Choice

I wondered why this office is never busy. Never put on hold when I call. Waiting room always empty when I had an appt.
Let me start with front desk. The main receptionist, looks very young, dresses sloppy and doesn’t wear makeup (she looks awful), and talks very very slow, like you’re a child. But I can sometimes overlook these things if they are organized, and the dentist does good work.
Not so. My daughter has been in pain ever since Dr. Martin worked on her tooth. My daughter knew she had a cavity but received a filling elsewhere on the tooth, not where she was in pain. The cavity was obvious, but Dr. Martin assured her it was not a cavity. Not until we switched dentists, we realized she was walking around with a cavity (that my daughter specifically pointed out) for over a year! How can a dentist NOT know what a cavity looks like?! I do know, however that Dr. Martin specializes in root canals… which then made me suspicious about why she left that cavity (and left my daughter in constant pain).
And my own experience, I was in to see Dr. Martin about fixing my front tooth, which was chipped from grinding. A simple fix, right? It not only looks awful and it completely obvious, but there is Fuzz bonded into my FRONT tooth! It has been three months now and it (bonding) is chipping away, is discoloured and looks even more like crap. I am also in pain now!
Although her bedside manner is appreciated, her work is just awful.
We now see Dr. LAI at Windermere Dental and they/​he are so fantastic! He could see my daughters obvious cavity, and was fixed asap. I had my other front tooth (grinding again) fixed, and wow. What a difference compared to work of Dr. Martin on other tooth. I could’ve done a better job myself with my acrylic nail experience lol! Needless to say I will be getting my tooth that Dr. Martin worked on, redone by Dr. LAI.
I do NOT recommend this dentist. Zero stars.