Papa John’s Pizza

Never eating here again. Guy handling the till and money went on to make pizza without washing his hands or putting on gloves.

This is my first and I think, last time I order from Papa John’s.
I didn’t like their online order page, for one. I didn’t find it very user friendly. I wanted to order shrimp and mushroom. All I managed to find was a menu of their signature stuff, and some weird page that added or removed toppings from a bacon/​pepperoni pizza.
Whatever. I order the special pepperoni bacon pizza and some bacon cheese sticks. I just looked at my receipt and it says I ordered the thin crust. That must explain why it’s so flat, but it doesn’t explain why it’s overcooked. And the bacon cheese sticks were burnt on one side.
It just isn’t very good. I never thought I’d eat pizza that I didn’t want to eat for breakfast the next day. I’m just going to throw it out.

I went to this location to purchase pizza. Upon arrival I was informed that the special I went there for was available only if I ordered online. They would NOT sell me the deal at the store. I went home and registered a complaint with the Papa Johns help line. They told me they would pass that along to upper management. Well upper management turned out to be the franchisee and he barely offered up more then an «I am sorry.»
I go back 2 days later to purchase another promo I read on the wall while I was there. It to was only available if I order online.
This evening which is 3 days after the second visit I order ONLINE, and their promotion code does not work. Call customer service, register a complaint, am told that I can be transferred to the acting store manager and I will be looked after. The person I spoke with was not the acting manager and the deal they offered me in compensation for there advertised deal that wouldn’t work was a slap in the face at the very least.
Well 4 strikes and they are out. Yes I lost my cool a little and cursed a tad, but really how hard does it have to be to order 2 large thin crust pizzas with two toppings?
So yeah, if you are willing to just pay what It costs at the counter, then I am sure you will love their pizza. If you are like me and order there at least once a week, mostly pickup, but on occasion delivery, I would recommend spending your money at a place that realizes we all don’t want spam email, or ad texts or any other type of advertising. That is all I will get ordering ONLINE!!!