Madeleine Bodmer, MD

I am very conflicted about my doctors office. My doctor is great. She always takes time to answer questions, is very thorough in answering and is super friendly.
That being said — I can’t stand the receptionists here. They are really rude, barely give you a smile when you walk in the door. Whenever you have questions, they are very short with you and give you very little information.
Also, it does not seem to matter if I make an appointment early in the day, or at the last appointment spot, I am always kept waiting. Today I went in for a 9:15am appointment and I was told to come half an hour open. When I showed up at 8:45, the door was still locked!
The receptionist finally came to open the door for me, but I was confused as to what I was doing there so early. I wasn’t brought into the exam room until 9:30 and my doctor didn’t see me until 10:00am, a full 45 minutes after my appointment time. I was super frustrated.