Heritage Harley Davidson

Bought a new bike over the Christmas holidays and had such a great experience at the dealer. Normally I would head down to Calgary as my family uses a dealer down there however I stopped in just to have a look to see and ended up fully satisfied with my visit. Alex is enjoying his new ride

I bought my 2008 bike from them in late 2007. Never had a problem and always friendly. 7 years later and I would buy another bike from them without a second thought.
Service rates are typical for oil fed Alberta and Canadian retail on parts is outrageous but blame Deeleys monopoly on Harley imports for that.
Bike has 22,000kms and has been flawless.

My friend owns a Harley & after seeing what he goes through at this location/​dealership, I consciously decided not to buy a Harley. The parts take forever, are expensive, forget trying to get your bike in & out — usually a few weeks wait, plus you have argue and dicker over the details of Warranty vs. Extended Warranty because the parts/​service guy got that wrong too!
This year alone, my friend has been waiting with his bike in the shop for over a week to get 3 simple diagnostics done, oh wait — they are done, but it’s taking them another week to see if extended warranty covers it? Yep, and he had to wait 3 weeks for THAT appointment… maybe when it snows they will get their poop figured out?! Generally the sales staff is pretty friendly, not pushy… but the «deals» that they have during Harley Days, or sidewalk sales, etc… aren’t really great. OH! — you get 20% off a $ 600 dollar item. whoopee! :(
Anyways, now a days we would rather ride to Gasoline Alley Harley Davidson for everything! In the middle of a busy sidewalk sale there (which had smokin’ deals by the way!) The sales person took me in the back room and let me try on a set of boots! Their parts guys, service guys and sales guys are all terrific, no attitude on them… Save your sanity and go to Red Deer!