Healing Waters Spa

I went too get a pedicure. The people were nice but that was about it. small place. pedicure station was not in a comfy chair. not enough work done on my feet. and then too top it all off way too expensive for the service I got.

I absolutely loved my experience at Healing Waters. I got a 60 minute massage and a facial. The massage was wonderful, i wish i could remember the womans name who massaged me as she was fantastic, very calming voice and made me feel very comfortable. I’ve had a couple massages before at a different place, and the technician liked to talk, which took away from the experience, so i was more than happy when this woman only spoke to ask me questions pertaining to the massage.
The facial was also very nice. I wasn’t too keen on the woman doing my facial however, as she seemed very plain and not very informative about the products she used. While it was nice, it seemed very short and to the point, kind of like she just wanted to get it over with. Other than that though, it was great.
I would most definitely recommend this Spa to anyone, and will most definitely be going back!

My trip to Healing Waters did not start off well. The appointment was booked for me as a gift via online as the website offers. The email specifically stated that the appointment was to start at 9am. When it was time for my boyfriend to pay (before I went) he had the spa call to get his credit card number, she comfirmed the time on the phone. We get to the spa and since neither one of us had been there before (and this spa trip was a surprise for me) we had no idea what their hours were, but apparently they don’t open until 10 on that day.
We ended up sitting outside in the vehicle until they opened, so over an hour since we figured I should be a little early for my appt. Once they opened we explained that my appt had been booked for 9am and all we got was a «well we don’t open until 10… uhh, sorry» type answer. Not exactly a good way to start what is supposed to be a relaxing half day or so at the spa. On top of that, we asked what time I would be done so I could be picked up and the girl was completely unaware of my massage and told us the time based on only my pedicure. It was only until after I was dropped off that I realized this didn’t make sense and had to call the person who took me there to rearrange the time I would be done.
That being said, my pedicure was nice and my hot stone massage was fantastic. I wouldn’t hestiate to go back had the initial experience and the owner’s response to it not happened.
My boyfriend, who booked the appointment for me, had the owner call him later for him to let her know what had happened. She offered an apology and nothing else. Perhaps an invite to come in for a manicure, or some other small service would convince me to go back again, but I won’t be recommending this place to anyone or returning myself. I did get my eyebrows waxed while I was there (unplanned, I just asked if they had time)…maybe the spa could of covered that cost for the inconvenience… nope!
I don’t hold it against my boyfriend in the very least, but thanks for making him feel like he did a crap job, Healing Waters Spa.

My visit to Healing Waters was only my second time ever being at a spa, so please keep that in mind as to my 5-​star rating. It was recommended to me by a co-​worker as being one of the best she’s ever been to because they use the Yon-​Ka Paris line of products, which are almost 100% natural.
I dragged my fiancé with me to get Grand Classique facials in preparation for the wedding. Calling them to make an appointment was a breeze — the girl I spoke to on the phone was very helpful in helping me determine what kind of facial to have and when to get it.
They are a small unit on Whyte Ave, right next to the Tokyo Noodle Shop and a few doors down from the American Apparel. They offer free parking behind the building (use the alley to get there).
Inside, they have a small front lobby, and we were ushered to their waiting room. There is a comfy chair and a nice little couch, and some complementary water and teas. There was also a big wooden unit which I think is a steam room, and 4 small lockers in the corner. The music is very calming and the décor as well — there is fabric draped on the ceiling and the big windows have drapes on them but still lets the sunlight in (and so do the little windows above).
The facial itself was a very relaxing experience for me. You can read the comprehensive description on their website. You lie down in a dark room lit by a dim light and some candles. I asked my esthetician to explain each step to me just so I would know, but otherwise I was impressed with how quiet she was when moving around and getting things ready.
Being hungover, my fiancé said that the facial was a very nice way to spend the afternoon. Both of our faces felt so soft and hydrated for the rest of the day. The only downside is that at $ 100 each plus tip (credit cards are accepted), the facials were pretty expensive (I did some research prior to choosing this place), but they did give us some samples to take home. It’s several weeks later now and my face didn’t break out like a lot of people said would happen, but I also generally have pretty good skin, so overall, it’s hard to tell if the facial benefited me. My fiancé had a little bit of a break-​out, and I think his skin does look better since then, but he still thinks that facials are a gimmick. I would consider coming here again.

A fabulous day at Healing Waters! I went with my mother-​in-​law for my birthday and we did the full day package, lunch included. The staff are attentive and friendly and the treatments felt luxurious and relaxing. The staff are very knowledgeable and will explain what they are doing as they go through each treatment. We received the Hammam Experience, facials, massages, manicure, a waxing, and pedicures. It was a full day of pampering, but not once did we feel rushed. Lunch was selected from the Artisan Bakery’s menu (located only a few doors down) and it made a perfect light lunch. We are already planning our next day at the spa! I highly recommend the Healing Waters.

I went there back in December as a day of relaxation. I had a pedicure, manicure and facial. The pedicure was ok, although I did not like having people walk by to get to the other treatment rooms. The manicure has not well done and I had to repaint and address my cuticles once I got home. The facial was not fantastic either. They told me they did extractions and could do some on my milia… wrong. They did not do any and the girl did not seem to know what she was doing. I spent over $ 200 that day, and I felt it was a waste of money. I would not go back. Plus the fact that I had to wait so long between treatments because another client showed up really late for their appointment was disrespectfull of my time.