Azarko Dental Group

dr York is my dentist he is the best dentist I have had I’m 64 so there has been a few id highly recommend him, their hours are great I don’t have to give up a 300 dollar work day as they are open 7 days a week. had a wisdom tooth that was root canaled in about 1976 I was there for a check up no problem the tooth had to go he made the time to do it .git er done. now that was 7 hours ago and my mputh with stitch and all feels pretty good I’m eating supper no prob. their staff are polite and helpful bin with them a few years now cleanings etc, very happy with them. David L.

Very happy with the service provided by Dr. Brett York and his assistant, They make a great team. They take their time, they’re careful and very informative. He has made sure to go the extra mile everytime.
Also one of Azarko’s hygienists, Mohini did a very good job on my cleaning. She was very informative as well with brushing and flossing tips. She really cared about doing a good job.
Dealing with management and reception has always been a pleasant experience. Never any bad attitude or lack of ambition to help. It’s not always easy dealing with people but they handle things like true professionals. Also their appointment reminders program is great. Usually a phone call and an email a few days before so you almost don’t really need to write it down.
Over all I would say this establishment is run by true professionals who really do care about doing a good job.
Keep up the good work guys!
* I didn’t know Dr. York before I came to Azarko. We just share the same last name.

Because of the dentist who ripped out my front tooth over a infection and a little bit of bone narrowing other dentist told me he should never of had removed that tooth. When talked to his staff they said there was a language barrier well maybe they should hire people that speak better English as dentists. To me it’s a copout and the owners of this place should make him replace the tooth with an implant because he was quick on asking for $ 4000 to put a tooth in. After ripping out my front one. Butcher shop has had me waiting over 25 minutes already in a chair not good business or customer service from this doctor. And not once has anyone come in to ask if I need a remote of anything really sad sad greedy business. Look on google reviews and see what others had said before joining this dental office.

I needed a tooth removed ASAP, I called around to various dentists in the area (westend) only to find a wait list of 1 – 14 days. Then I found Azarko Dental Group in the westend, they were willing to get me immediately, of course I saw the revue on Unilocal which wasn’t good and left me worrying about my upcoming appointment. Needing this tooth removed NOW I went anyway, only to find I was in and out in less than an hour, without any problems, discomfort, or pain. totally professional from entrance to exit. Since then Ive had 4 other appointments all going smoothly without any troubles in and out in an hour.

Best service I ever received, my appointment was at 2:45 and I was in on time they took great care of me and I immediately booked more appointments.

Do not come here. I came to this dentist through a referral for an emergency. This place made me wait over two hours while proving the worst service. They will quote you a wait of 15 mins to 2 hours but what they actually mean is that it will be over two hours. Do not be deceived.

Well I booked two dentist appointments with Azarko Dental for my husband and myself. They called me last night and left a message on my phone, calling to confirm our appointments for today, but by the time I got the message, they were already closed. I knew we had the appointments booked and didn’t forget about them, but when I called back I asked her if we could reschedule because my husband ended up having to go to Fort Mac last minute for work. The receptionist then said, «Oh well, I’m glad you’re cancelling, because we already bumped your appointments and gave them to someone else anyway.» And I was like, «Ummm, what? That’s weird…» And she said, «Well you didn’t call back last night, and there were two hours slotted for your check-​ups, so we gave them to someone else. But we can go ahead and reschedule for another appointment now!» And I said, «Thanks, I’ll have to speak to my husband first and I’ll let you know.» (aka. I’ll never be calling back).
I just found this very strange. I worked for a dental office for years and have never heard of someone cancelling not one — but two — appointments because I didn’t call back until this morning (as their office was closed when I got the message). How rude. Of course it ended up working out because we ended up needing to reschedule, but it is very rare that I ever cancel any appointments I make, so if this had not been a spontaneous, fluke cancellation, we would have been screwed out of our appointments.
Their actions speak volumes to me. A dental group who clearly doesn’t value their patients, but is more concerned for profit than anything else. They had no idea I needed to reschedule, but just didn’t give a crap anyway and decided because I didn’t call back last night that they’d put someone else in to make sure they’re making money.
I’ll find a better dental office that actually has normal values.

Update: After speaking with the office manager, she agreed being bumped off the schedule should never have happened. And was extremely apologetic to my plight.
I will be giving this dental clinic another chance, as I feel she really did sympathize with the situation and says she will ensure that this sort of scheduling incident will never happen again.