Sunridge Nissan

I just recently bought a 2013 Nissan Sentra from Sunridge Nissan. The customer service was excellent. I purchased the car from Arthur, who is an incredible sales rep. I definitely recommend him!

I’m giving it 0… yes 0 star. I guess I have to put a star… crap
Before I joined Unilocal I bought a brand new car with them. My very first car.
I bought a Nissan versa.
Bought the whole package with extended warranty.
The whole experience was awful. Didn’t get to see my car. When I picked it up got 100 kicks on it.
One of the button is broken and they refuse to fix it.
This was under a week… yah won’t fix it
After the sale of my car I was disguarded like a trash I know 22,000 is nothing compared to others but it suppose to be only 14,000 car!
So annoyed… I never went back there. I went to brass Nissan and they fixed the button no problem.
Bunch of crappies in that dealership. I wouldn’t recommend anyone to go there… if you do at your own risk.
The sales person who helped me… during my appointment got up and left me and my hubby to wait whole he talks to another prospects t clients! So freaking7 rude!

ok so I am updating my review of these clowns. I still love my car from their dealership but the service department in this place is horrible.
they use the word service very liberally.
I purchased my vehicle one year ago almost to the day.
We found out that the tires were installed with the alignment out and it made the tires wear down extremely fast.
This morning I tried getting ahold of their «service» department. Ten calls. no answer. voicemail. no one calls back. Called the service «manager» voicemail… call the GM Guess what?! VOICEMAIL!!!
When I finally got a hold of these clowns I was told that it would not be covered under warranty.
by this time I already spoke to fountain tire down the street. they could have my tires in the shop in 20 minutes.
Talk to Nissan again… ok so its not covered? when can you get the tires in? NEXT MONDAY!!!
save your time with this place. go to ANY other dealership in the city.
Sunridge Nissan, I have given you so many chances to make this review better. you have lost a steady customer. I will always buy Nissans. but not from you

Purchased a 2014 Nissan rouge sv last week from Tim Lam and he was great from the first time i walked in to the delivery. Service was great, he was very informative about the car and the many options i had.

Their sales staff were super pushy and we ended up buying a car that was NOT what we wanted nor needed WITHOUT A TEST DRIVE. They’re super pushy! They sold us an extended warranty with false promises and when they wouldn’t fix was what promised they provided the excuse of the sales guy no longer working there.
I paid for 3 diagnostics of the vehicle due to transmission problems and they didn’t deal with the problem until the 3^rd. They wouldn’t refund the past diagnostic charges. We traded the car in at another dealership couple weeks after they replaced the transmission and we will never buy a Nissan again. They’re cheap and unreliable and aren’t priced to suit.
Stay away from CVTs! They’re good for gas mileage but there’s a reason they have 200k km warranties! Our’s failed at 60k! Overall our experiences at this dealer left such a bast taste in our mouth we’re never buying a new Nissan again. Ever.

I recently purchased a 2013 Juke and have fond memories of this dealership when I owned an Xterra from ’03-’07. This month I entered the dealership on a whim just to look around about 45min prior to closing. Before I knew it, I was buying new wheels. It was my intention to do so within a few months anyway, but these guys had such a good deal and were so accommodating that I had to take advantage. The GM and Financial Services Manager worked overtime to help me that day and when I returned the following week to pick up the Juke, they nearly dropped everything to help me, even though I arrived much later than planned. I even had to return my leased vehicle and someone accompanied me, patiently waiting to drive me back to Nissan as I completed the 40min process at the other dealership.
I am thrilled to return to Sunridge Nissan and at this point, have nothing but 5 star expectations. If anything changes, I’ll certainly be writing about it.

Had a great experience with buying my car off Aman! He was friendly and his manager Ted was extreemly helpful and Kasem help calm me when I thoughe up and tam I might not get financing, not only did he get me finacing but he got me 0%. I just recently went in to get my first service done and the people were so friendly and the general manager c

Sunridge Nissan’s used car lot is a good place to avoid if you don’t want to get ripped off.
I bought a used Dodge Dakota in November 2012. The mechanical report (which they have to provide under provincial law) showed there were a number of issues with the truck. Since it was a 2003, they didn’t make any repairs because it hurts their profit. I was OK with that, since they identified a bunch of problems. I negotiated a price to take into account the cost of repairs and we closed the deal.
When I took the truck to my mechanic he discovered that the mechanical report failed to mention a number of important failures:
*Front brake calipers were seized solid
*Steering rack was leaking heavily
*Serious electrical discharge problem that left my brand new battery completely dead in three days
I called Sunridge Nissan to seek compensation for the extra $ 1,700 I had to pay for the unidentified problems, and they advised that because I had the repairs already completed, they couldn’t verify that they were necessary and would not be paying for anything.
I then asked them to pay for the replacement of the faulty ignition (which a second trip to my mechanic revealed to be the root of the electrical discharge problem), which is going to cost $ 550. They refused, and offered me a ‘preferred’ labour rate on work done in their shop. Clearly, they wouldn’t have helped me out with the other problems either, based on this response.
This place is the lowest of the low when it comes to customer service. Save yourself some time — if you ever feel like buying a used car here, just burn a wad of cash instead. At least you’ll get a bit of heat from that, and you’ll come out ahead.
I’m currently considering launching a small claims court action, since it isn’t right that Sunridge Nissan can lie on their provincial mechanical inspection report and get away with it.

I got my car service there about a week ago, it died on the side of the road on the way to the shop after some problems over the weekend, looking on line i found out what my problem was «crankshaft position sensor» on «some» Altimas it is a warranty recall… even tho i experienced the EXACT same symptoms and the $ 120.00 diagnostics test SAID it was that that failed MY Altima was not covered. $ 330.00 repair, there was a recall on my car for the rear suspension that the dealership charged Nissan for 14h of work and a part that cost a few thousand dollars… they were happy to fix that one. BUT i was told that if the mechanic broke any bolts it would be $ 20.00 to ME to pay (well DON’T BREAK ANY) and after this that the $ 120.00 Wheel aliment (not mandated by Nissan) BUT fully recommended by the dealer was NOT covered. Really if like the dealer said if you are messing around with the suspension and wheel Assembly the aliment is needed… Nissan Canada should have THAT in the recall payment also, well 2 nuts were broken and i believe that the SW knew that i would speak up charged me $ 2.40 a nut still there should have been not charge, MY SW was nice and helpful and took me to look at my car, with the back end completely dismantled i noticed both my break calibers hanging from the break hose (something that my shop teacher in HS would have failed us if we did) i don’t know how long they were hanging but when ti mentioned that to the mechanic it was quickly tied up… got the phone call about extra things that «should» be done ended up paying $ 23.30 for a OME air filter but Declined the $ 105.00 cabin Filter change, (i went to Auto Value got a top of the line cabin filter for $ 21.00 and it took me 5min to put it in behind my glove box and never needed a screw driver Nissan glove box has little hooks that just popped off… so saved over $ 80.00 on that… total cost to get my car back over $ 650.00 not good for an «05 Altima :(
the shuttle driver was nice he was driving me back to work in a snow storm and got me there on time!