Stoney Trail Mazda

My review is purely written from a service perspective as I did not purchase a new vehicle from here.
I have an 08 Mazda and since I purchased it I have brought it here for service. I can’t say anything bad about them, from my booking through to pick up they have been great. One service advisor even got me in on a Saturday to have my break rotors replaced since I work Mon. — Friday. I’m super happy with this location and would recommend them for service of your Mazda!

Went in to the dealership today to check out some used Mazda 3 cars. my salesman only wanted to know if I was doing a deal now, and really was not interested in answering any questions I had… kept asking me why I wanted to know about that. Wasted about 30 minutes of my time and never was able to answer the simplistic questions I had. Will be going elsewhere!

Stoney Trail Mazda sold me a lemon. I bought a «certified pre-​owned» 2007 Subaru Outback and a few weeks after I bought it, the engine ground to a halt with chunks of metal spitting into my oil pan. After a certified Subaru mechanic looked at the vehicle, it was deemed the engine was destroyed and a number of «kludges» were noted. Obviously Stoney Trail Mazda fixed it up just enough to get it off the lot. I was promised this whole situation would be made right, but after 3 months and thousands of dollars I have received no compensation and been treated to nothing but false promises. DO NOT BUY A VEHICLE HERE. I dealt with the sales manager, Bobby Tulio, and another manager, Ken Nhan. Do not trust these people or the mechanics at this dealership! I have filed complaints with AMVIC and the Better Business Bureau.

I own a 2003 Mazda MPV van. Used to always service it at North Hill Mazda, with okay service. This location has always treated me fairly, good explanations of what’s being done, and they stand behind their work. Also love their shuttle service, and they offer a reasonable car rental. Mazda maintenance is never cheap, no matter where you go.