These guys are opportunists preying on ignorant consumers. They will routinely sell classic arcade machines for literally 10 times what they are worth. For example: they will take a decent standup arcade machine(like an old Golden Tee), remove the arcade monitor, game, install an LCD, a cheap 60-in-one board, and instead of a $ 200-$ 500 average price they will sell it for north of $ 2500! It’s highway robbery. I would strongly suggest anyone in the market for an arcade machine to look to private collectors in town, just spend a couple weeks/days following ads on Kijiji, or join the online arcade community named: «KLOV» and find a better deal. Aside from this, the multiple encounters I’ve had with Tony Fisher(their President and CEO), and his son(one of their Managers), has been far less than stellar. He was rude from the start, and across multiple interactions over my first and only purchase they both treated me in a way that made me question how they’ve been in business this long. Even when asking the receptionist if I had just caught them on a bad day, she remarked that it was«par for the course». Bottom line: If you’re desperate, and have no place else to turn for your arcade, game room, etc. needs, I would still not suggest opening your wallet for these guys. Nobody’s that desperate
Karen M.
Tu valoración: 1 Calgary, Canada
My husband and I were shopping around for a hot tub — We first stopped at SML Entertainment as I was very interested in the beachcomber brand — however, it was 45 minutes of wandering around their hot tub area, crawling in and out of tubs before the receptionist(?) asked if she could help us — when we explained were interested in purchasing a hot tub but had some questions, she said she didn’t know much about them, but when the fella she was working with was free, she’d have him come help us… The gentlemen I assume she was referring to, was standing at a desk the entire time we were there, not on the phone, or with a customer, and we eventually left without him ever bothering to come and help us. I will also mention, when we walked in that morning, two employees walked past us without even saying good morning — Terrible customer service all around. Because I was so interested in beachcomber I went as far as contacting Beachcomber in Edmonton for information and had considered ordering through them — I had no interest in my 10K+ hot tub budget being spent at SML after our experience. We ended up purchasing through Jacuzzi — The staff there was very happy to help us out and went over and above for us. and we were happy to purchase through them.
Dinah g.
Tu valoración: 5 Calgary, Canada
SML is now a personal wet dream of mine, the exterior is deceiving, and the name so trite compared to what lies behind the doors. I was shopping today and I thought what the heck let’s check some of the stores in the strip mall; SML opened up to my own secret fantasy! Wow, original, authentic pinball and video games! Can you imagine having your own Ms Pac Man set up in your living room, now I mean the original Ms Pac Man, the one from the 1980s that took all your quarters? Or how about the original Pinball Wizard by Elton John? Jurassic Park? These beauties all range from anywhere between 3000 to 6000 dollars. Droll. Talk about nostalgia. All of sudden I pictured myself in grade 9 donning my new blond Flock of Seagulls hairdo, my ultra sleek trench coat and my cut off fingered gloves. I of course would be meeting with friends to watch«Grease for the 10th time» and then hang out at the local arcade milking the Donkey Kong Machine. And yes folks SML have one of those too. Sigh This is a Chandler and Joey’s paradise, jukeboxes, hot tubs, lazy boys and let’s not forget… the POOLTABLE. Ranging from anywhere between 2 to 6000 dollars you can set your basement or den up with one of these babies. There was a nice selection, all with incredible wooden designs, from art nouveau to the arts and crafts era. There they were lined up in their glory showing of their smooth greens. I didn’t realize we had this in Calgary, Brian who was so delighted in my delight explained there were others in Calgary but not with this much selection and space. Man if I ever come into a lot of money I would pimp my crib with anyone of these bad boys, thank god they don’t have lay away.
Erik N.
Tu valoración: 5 Calgary, Canada
If you are looking for a supplier of games tables, pool cues, and accessories, you have come to the right place. I recently picked up a Predator BK2 cue from here.(as well as some accessories) The guy in there is great, fairly knowledgeable about what I was looking for(I had tough questions, so I don’t expect everyone to know them), and soft spoken. They sell any time of game table you’d want. Foosball, pinball, pool, poker… etc, etc. They also run the SML pool league. Great business, great supplies, well stocked, knowledgeable staff, very friendly receptionist, great business.