Midas

Being new to Calgary, I didn’t know where to take my vehicle for some maintenance, and was told to go see Brad at Midas. Three years later, I wouldn’t take my vehicle anywhere else! The exceptional customer service and integrity is absolutely amazing.

In reading the previous reviews, people either seem to love this place or hate it – put me in the first group. My car — suddenly and without notice — started sounding like a 1970’s hooptie Datsun with a bad muffler. I took it in, they put it off on the lift, and showed me how the pipe holding the muffler to the catalytic converter was corroded and probably just jarred loose while going over a bump. They dropped me off at Chinook Center to kill time (only about an hour and a half) and boom — it was done, and for about $ 300 (which is exactly what I expected.) No up-​selling, no replacing anything which didn’t need replacing. Straight-​up guys; respectful, and great at what they do.

We took my car to this Midas location because my fiancé had taken his car there before and really liked the service and prices. My car was having issues with the heater, where it would blow on the cold side and hot on the passenger when the heat was on, and my windshield wipers were not moving up.
We took the car there, and got charged $ 60 for running diagnostics on each thing, which I suppose is pretty normal. Through running the diagnostic they declared that the heater was fixed, and they let us know that the wipers needed a new motor. The new motor plus labour would cost us close to $ 500, not including the diagnostic fees. After initially decided that we would go for it, a closer look at our finances told us that we wouldn’t be able to afford it, and my dad would try to fix it himself with a used motor. We let Midas know, they stopped working on it, and a few hours later my fiancé paid the fees and picked up the car.
The heater worked for about half an hour, and then quit. As annoying as that was, I figured that its pretty normal with cars for that to happen, and we didn’t really pay for them to fix it anyways, so I wasn’t concerned. What was concerning was the wipers. We were told that they did not fix it, but upon testing them out, they worked! I was very excited. There was only one issue — the wipers alignment seemed off. The driver’s wiper was going up all the way off the windshield. Upon closer inspection, I thought that the wiper arms were switched between the driver and passenger, but as I was a little confused about the whole thing I waited for my dad to come from out of town to check it out.
Today, my dad was able to take a look. He switched the wipers back to their proper positions, and after he put them back on the wipers had the same issue they did before we took the car to Midas. My heart sank, but my dad told me it was an easy fix. He tightened the bolts on the pivot point for each wiper and, voila! It worked.
So here my fiancé and I were wondering — why didn’t Midas just do that? And why were the arms flipped around? My fiancé called Midas to complain — and here is where the worst part comes in — and the guy who had been dealing with him before simply denied everything. He denied that the technician would’ve flipped the wipers, and he denied that it was such an easy fix. He kept asking my fiancé over and over «well what did the guy do to fix it?» and my fiancé would tell him the same thing over and over. When my fiancé explained about the heater, the guy told him that maybe he should get my dad to do it if he was so good. He did refund us, I’ll give him that, but he essentially called us liars throughout the process.
Basically, $ 120 down, and there was no fix for the issues. The customer service was awful in dealing with an issue, and he basically told us not to come back. Well, his wish is granted.

After searching for places online and reading crappy reviews I came across Midas. I called the day prior and they had me in the next morning. I needed to get my out of province inspection done. I was expecting the worst as I have an older truck and thought they would nail me for every little thing as that has been my past experiences. I was pleasantly surprised with outstanding customer service and fair pricing. I dropped my truck off at 9am and it was ready for pick up a few hrs later. They explained things clearly and gave me a few suggestions of things to fix. My truck passed! And I will definitely bring my truck in for the small fixes. Thanks again Midas!

Top notch service and price for servicing of my vehicle. Forget about going to your dealership go to this Midas.
I had booked an oil change and required a brake inspection as well, thinking that I would need new brakes due to a constant grinding noise, Tim who worked on my car said that my brakes were fine ‘like new’ and, there was simply a bit of rust built up on the routers that would in time wear itself out. He mentioned that it would be a waste of my money for me to have him fix that when in time it would all just work itself out.
I had budgeted $ 400 for this visit cost of oil change, and brand new brakes and only had to pay $ 73.00!!! Midas has gained a new, loyal customer in me.
Great customer service and a job well done is quite hard to find now a days, especially in the auto service area. I truly appreciate that Tim went out of his way to save me money, and was honest in what actually needed to be done to my vehicle. 5 star plus rating all the way.

Horrible experience. I called them because of a sign out front declaring special on pads. I called and over the phone they told me I could book an appointment which was great. I wouldn’t need to spend the day waiting around or leaving my vehicle. So I proceeded to book an 8am appointment on my day off.
I dropped off my vehicle and was told someone would look at it and call me back on what was found. I decided to head downtown to attend to another errand of getting a new passport. After 2 hours went by I decided to give them a call because I had not heard from them. In talking to the mechanic I find out that they are just now pulling it into the garage? Excuse me. Why is there an option of an appointment if you as a merchant are not going to keep it? Another hour passes and I hop on the train to my way back to shop.
Its 3 hours since I left my car and I am thinking to just get my keys and leave. I turn the corner and they are just taking the wheels off. Damn it. Mark the time, 3 hours since my 8 am «appointment» and they are now attending to my vehicle. I wait another hour while they inspect it. Everything seems ok with the brakes but for some reason, with frustration clouding my thought process, I decided for what ever reason to go with some maintenance work since the vehicle is up on the hoist. Mistake two.
They tell me an hour so leave to get some lunch and mess around at AXE music. I return an hour later and they tell me the dude working on my vehicle took a lunch… and get this, it was due to the manager saying I, the customer, was going for lunch and to get the car done before I returned. So the mechanic took that as I get lunch! Do you even have an IQ? More than likely a great story made up by the manager.
The only positive is when I brought all this up with the manager he gave me, along with his excuses, a free oil change (another chance to rip me off) and didn’t charge me for the labor on getting my light housing installed (I brought the part)
All in all it took 6.5 hours… Do not bring your car here. You have been warned.
On a side note any one want an oil change coupon for 10 bucks?

Feel uncomfortable being touched? Or does it make your squirm with delight. Well Midas has got the touch!
Went to get my winter tune up a couple of weeks ago. Basically left the car there and came back to have my points «touched», my liquids lubricated and my rubber rotated.
I was also presented with areas that could be improved but they don’t get «touched» unless I give the Yes, now talk about respecting a woman’s prerogative.
Basically attentive service, all points touched and all my boundaries respected. Aren’t I worth it after all. You can be too, get the Midas touch.
Winter tune up at 39.99