Mary Brown’s Famous Chicken & Taters

Next time you decide to get Mary Browns, don’t. I would recommend even going to McDonald’s over this place. Instant regret when you enter. Not only are the customers depressed but so are the employees. The «taters» were dry, crunchy, over salted and over cooked to the point where ketchup made no difference. The chicken was «ok». You will rethink your life after eating here.

I’ve never eaten at Mary Brown’s before and spontaneously stopped in this afternoon. I had to yell for service after a minute or so as the staff were in the back and didn’t hear me come in. The ladies apologized but the one who handled my transaction had an awkwardly cold attitude for the first few minutes. The front of her shirt was absolutely filthy. I don’t know if they have aprons and if not, they should invest in some. At least it could be removed for front-​line work and would save someone from looking like they were butchering chicken and repulsing the customers. She finally made an attempt at small talk as I waited for my order. However, she lead the discussion to a negative subject and just made me want to leave.
I tried the Pulled Chicken Sandwich. Not sure what to think of it. Some of the chicken pieces were dry and I don’t know if I’m a fan of the coleslaw on it. The buns are not super high quality so the sandwich got soggy rather quickly. The taters are good, I’ll give them that. The seasoning used on them is such that you don’t really need ketchup or anything else to dip them with as they have their own flavor. A small order was plenty enough for me.
If I ever return, I’d likely go to another location and try the Big Mary, which is what the cashier recommended.

Horrid experience. We even sent in a comment card it was so bad, and we never do that kinda thing. Will never go back, the worst service around.