Harry Rosen

@harryroseninc #calgary has nice clothes but #badservice #yyc
The service I’ve received at Harry Rosen is terrible. More recently, the sales person I we delt with the other day was stuck up and arrogant. My brother and I were in the store looking for a suit for his wedding. My brother was trying a suit on and I asked my brother if he liked the stitching on the suit. It happened to be a suit that had extra visible stitching around the collar and pockets. The salesperson interjected and said, «all GOOD suits have that kind of stitching.» Really? Do you think we’re that naïve?
We thanked him for his time and said we’d think about it. He rudely dismissed us without a reply so we just walked out. I’m never spending my money here again.
I cannot back a company who allows their employees to have such an attitude. You’d think that a more upscale store would want to have friendly and professional staff on hand.

Some pretty good deals, not sure if it’s the time of season, or that’s the way Calgary rolls ;) Truthfully, back home I haven’t been to HR since the spring.
Went to the Etro section in the back, and when a blazer is on sale at $ 1200 from regular $ 1800, now that’s a sale ;) Didn’t think Etro would drop that low. Great fashion, flashy colours, more specifically, awesome stripes. Also, their dress shirts were ¹⁄₃ off too, from $ 300.
Professional service here, nothing pushy today.
Located 2^nd level.

My husbands favourite store! We always come in to see Elbert who is AMAZING to work with. He picked out a gorgeous Armani suit for my husband with matching Tom Ford tie, gorgeous cufflinks, pocket squares for all the groomsmen and a crisp shirt. He also found complimentary Hugo Boss shirts and ties for the groomsmen.
He is a joy to work with and we look forward to coming back for more shopping!

This probably seems a little strange to have a female review a menswear store. But my brother and husband have a love for this store, and I’m always the female approval.
First off, my husband just installed a print that is behind the counter of Harry Rosen, wicked piece.
My brother and now my husband have Elbert Lee as their personal shopper, and he is awesome. We’ve actually all became friends over the course of shopping there and so forth.
They have a great selection, huge store (2 levels) and lots of brands to chose from. You can be anywhere from your 20’s to your 70’s and there will be a style or piece that you can rock. All the sales staff are friendly and helpful, and will ensure you are taken care of while there.
Unless you are on a mission for one certain item, it can be a lengthy process to go there and get some new digs. I personally don’t mind, but just keep that in mind if you are looking for a new outfit and don’t have a lot of time to spend.
They are pricey, but I can say, the clothes are worth the money. There is quality in the garments, they last a long time and look good for a long time as well. If you have a special guy in your life, ladies treat him to something he deserves.

I purchased the trifecta from H. Rosen; I paid retail, I bought a suit and I bought a label. The experience was surprisingly unpleasant. As it turned out, I need the suit altered as I lost weight. The sales reps at H. Rosen are obessed with new sales of a limited list the fickle nouveau riche in Calgary; clearly they are not interested in establishing /​maintaining a loyal customer list. They failed to alter my suit according to my requirements and had the nerve to tell me it would be a month (on Nov 29 I was told delivery would be Dec 23^rd) before it could be actually altered to original specifications I asked for two weeks previous. I have zero interest in doing any business with them as there are way, WAY better options in Calgary. Brooks Brothers is here spring 2010 and Holt Renfrew opened a GREAT new store (and the staff are gracious and attentive). H. Rosen stands for faux pretense… I am not.

If you’re under 30, don’t expect to get serviced until you complain to a manager. Only in Canada (or maybe Europe) can such piss-​poor service prevail. The salesmen remind me of the canaduh customs guys at airports who sit on their ass in the searching area and don’t serve the lineup of people until they see a ripe target (read, minority with lots of luggage that looks lost) that they can net a huge seizure of Alleive or some marginally illegal over the counter drug from. Only, that these sales guys profile 30+ year old men and they lean against clothing racks instead of sitting in $ 1500 ergonomic chairs. The salesman that I had before the manager never asked what I wanted and instead assumed I was looking for my first ever suit. I told him that my thighs are bigger than the average 34 waist and that tapering should be a minimum because of my size 12 feet (think sideshow bob), but he just immediately 3 suits that had a ridiculous straight leg fit.
Their clothes cost 20% more than what you’d find in the USA (this is AFTER you calculate exchange AND the 5% GST you’d have to pay at the border), and in the USA, they treat you like, you know, a customer that is paying above the median price for something.
Honestly, if I want to buy footwear or a suit off the rack, I’ll just go to Kenneth Cole. Or H&M because I can puke on a suit and not feel guilty about it.
It’s too bad that HR has a monopoly (the other HR, Holt Renfrew, does not count as quality competition) over quality menswear in this city.
However, I agree with Yo U.; the sales here are pretty damn good, especially their made to measure events. And by good, I mean, a little bit less than full price in the US.

Prices are high and sometimes you need to satisfy yourself that the quality of items you may be considering merit the prices expected.
The clearance sales often feature some good deals. I only shop here when such sales are in full-​swing.