Espy

Espy’s customer service and selection of clothing make this place my #1 place to shop. Beats out Eye on Design (which is great but not as affordable) and Aritzia (clothes are only for skinny folks).
Isabella is my favourite stylist at Espy. She is excellent at finding the perfect pair of jeans and dresses for my body type. She’ll give honest feedback («I can see your crotch in those jeans, it’s a no.»)
No matter how busy the store is, and how long you’ve been in the change room (while other people wait) all the staff are patient and never rush you out. The prices are very fair considering you are getting personally styled and fitted. Unlike a jean store I use to shop in Kensington, I don’t get a hard sell or push to buy anything that I know looks awful on me.
Fidelity and Page jeans, Rebecca King sweaters, and the cute and affordably priced dresses are my picks out of the large selection of merchandise. I also like that the store has a range of inexpensive and more pricey items. FYI– Espy stands behind their 6 month policy for the jeans they sell.

I first have to say I usually love their selection and styles available — despite the fact I rarely find anything that works due to limited sizes.
However! I finally found a dress there that was pretty good, on sale, and I was desperate before leaving on a trip to Europe where I needed this dress for an occasion. I was never told as I bought the dress that it was a final sale or that they don’t even do any form of returns — ever — only exchanges or store credit within 7 days on regular merchandise.
On my trip to Europe I found a more appropriate dress and didn’t think twice that I would be able to return the espy dress or at least get a store credit if I was past the dates when I returned. This is a general and normal practice of any retail establishment that has decent customer service and actually wants people to return to buy more of their products, thus keeping them in business.
I was told there was nothing they could do and basically I should have asked about their return policy — which fair enough I should have been more proactive, I had previously enjoyed visiting Espy and love their salespeople so I didn’t think they would participate is such devious practices and it didn’t even cross my mind to inquire about that. Normally when a business needs to sell a final sale item, they actually tell the customers this and make sure they understand before buying. This was not done.
This is why I will never return to Espy and will let everyone I can know about their practices. And as a female in her 30’s, that is a lot of their clientele.

I love Espy… I truly do. I would shop here all the time if I could .
What makes ESPY stand out for me is the service. When you walk in, you are assigned someone to help you out. The staff listen to what you want and do an amazing job at picking out recommendations based on your wants. and they are honest about what looks good on you and what doesn’t…regardless if it’s a lesser priced item that looks better. I have never once been made to feel as though I wasn’t welcome here. They treat everyone honestly and equally… the way customer service should be.
Another great thing about ESPY is they keep track of all your purchases in their system. Bought a pair of jeans that you wore until you wore them out, but can’t remember what style they were? No Problem! They can look it up and you’ll be in that old favorite again in no time! As well, is there something you see but are going to risk not getting when you see it? Not to worry… they’ll make note of it in your file and they will order it when you’re ready.
Other businesses take note: ESPY does customer service the way it should be done!

My favourite place in town to shop for clothes. Went in today to pick up a new pair of Fidelity jeans that were being hemmed. I bought them last week using a groupon I’d purchased months ago. Always love going in there to see the new stuff as I’m not really a «fashion» guy but really appreciate their help. I’m not always sure what will look good on me based on how it looks on the rack. Megan and Adam are always really helpful and I end up with stuff that I really like.
This past spring I called Megan to tell her I was heading to Paris and was having trouble finding a wool pea coat. She told me that they had just been in London and she put her boyfriend in a 7diamonds coat that looked great. She showed me the pictures on the website, ordered it in and I had it in my hands 3 days later. Now that’s service. Espy definitely isn’t the cheapest place in town but I’d gladly spend my money on quality things that I really like vs cheaping out on just ok ish stuff that I end up not wearing.
I can usually expect to go in there looking for one thing but finding others too. Today I was just going to pick up the hemmed jeans but ended up leaving with a new pair of Steve Madden shoes. Collateral damage of the best kind ;-)

From the very first visit, I’ve been very impressed with Espy.
The owner, Megan Szanik, is fantastic — along with her team. Why???
It’s been 5 months of experiencing Espy… so here are 5 tips…
#1 — You feel like they actually give a $%&T about YOU… not your wallet.
#2 — They are honest. go try something on… they’ll give you useful feedback. If it looks great, they’ll tell you. If it’s not you… they’ll tell you. It’s not about the sale. It’s about YOU.
#3 — They give you fashion tips that are so simple that it actually pisses you off that other stores wouldn’t share similar advice.
For example. I wear a 36 – 32 jean but it’s hard to find the right pair (athletic but & legs) so I often have to buy 38’s. Megan put me in a 36 – 38, everything fit perfectly and we just cut off the unwanted length. The longer pant leg made room for my but and thighs. Happy man, here.
#4 — Quality products, Unique style, without the ridiculous price. Look, there’s something there for everyone — even if you’re shopping on a budget. Check them out.
Lastly — #5 — I really appreciate the attention given when I’m shopping or just looking around. It’s a great experience, people know what they’re putting on you, and I always feel appreciated. I could buy my clothes in a number of places in Calgary, but I choose Espy.
Check them out…

I like that Espy has a lot of different brands so there is a large selection of items at different price points. I have found some really cute things here including a very comfortable pair of purple skinny jeans and a sparkly pink top that isn’t too over the top. I prefer picking out my own clothes and going with my own opinion and how I feel in something so I never use the stylists but they are always friendly when I come in. This store can get quite busy especially when a sale is on so you sometimes have to wait for a change room. Bonus for me? The shop dogs the staff bring in.

Pros — Clothes in sizes that the mall doesn’t carry. Reasonable prices, and cool selection. Frequent new product.
Cons — Hit and miss with staff. Some are all-​stars, some are worse than mall girls.
Overall — If you luck out and get a good worker, it’s a home-​run. Otherwise, it’s no better than the mall.

Great boutique store for jeans. So popular that I had to wait a month for my wife’s jeans to come in. One of my wife’s jeans prematurely worn through as the material was a little thin. I brought the jeans to them and they replaced the jeans with just a few questions. Now that is service that is hard to find in today’s world

Okay, I think I have had it with this place. Yes the clothes are funky looking and the staff claim they don’t lie. But here’s my issue– first I had a groupon and you know the drill $ 39 for $ 100. And I had one for a makeup application also. Booked the makeup application online and I got an email confirming the date. Went in tried on sale jeans that should have been $ 100 because they were half off and I thought I’ll use the groupon– meaning I already paid for them. But no– you can only use the paid value towards sale jeans so I would still owe $ 60 dollars hence groupon and extra cost– still paid half price!
Then I attempted to confirm my makeup application for 3 pm– nope never heard of you– even though I have the email to prove confirmation of booking.
And finally– all sales are final. Maybe you can exchange up to 7 days (if you paid full price) but after buying two pairs of jeans where the seams are coming undone and a dress with a hole in it– I’m done. I’ve had the espy experience and it sucks.

I know what you’re thinking… only 3 stars? WTF?
First, the good…
They listened to me in terms of what kind of stuff was too far out of my comfort zone and didn’t push me too far.
The staff I dealt with were helpful, though insanely busy.
I did get hooked up with a great new pair of jeans.
The not so good…
Both shirts that I bought fell apart within 3 times of wearing them. I went back to the store and told them that I was disappointed with the quality and the owner indicated that there was nothing she could do.
I think the store has really good denim and the staff is friendly. I don’t think I’ll buy non-​demin items there in the future.

I love this store! I am sick of the mall, and the generic clothes and sales reps that go with shopping at a mall. Don’t get me wrong, I worked in retail in my early 20’s and loved it, and I think that is why it makes me sad to go to the mall and not get any service. But this is not the case with Espy.
My husband and I walked and right away we were greeted and explained how the store worked. We took a quick look around and we were in love with the styles.
I was helped by an amazing girl, who got my size right and helped me find a couple things that would work. Once in the change room I looked at the tags and the sizes of some of the garments and was a little taken aback that there was such a range of sizes. The thing is, the girl who helped me knew the designers they were working with, because every single item fit me perfectly, which is rare. So look past the sizes and let the staff help you out, because they know their product.
Everyone seemed to genuinely love their job, and the customers all seemed to be enjoying their experience, and there was a giant floppy eared dog laying around, so how can you go wrong?
I would highly recommend this place if you want to try on some great clothes, Canadian designers, and step outside the world of the malls.

Love this store, they have unique fashion and their sales are incredible!
I am in love with their Fidelity jeans, and really appreciate that their stylists bring over tons to try on and give you advice.
Great shopping experience.

Love the stylists & selection at Espy. I love that they can look at you & guess what size & style jean will fit you perfectly… and be totally right. Would totally be 5 stars if those jeans weren’t so darn expensive. Not their fault… good jeans have a price. Just wish I could afford a few more pairs. Will definitely be back!

«Let me see your bum»
Usually I make them buy me dinner first.
This is from my new friend CLARK, and what a time I had at ESPY. Colleagues of mine have been strutting around the office in ESPY wear and raving of its service. I popped in after work today to use up my 39 $ for 100 $ towards jeans Groupon before it expired. What a treat. What a flipping yippity Unilocality doo da treat it was.
I was greeted by Clark right away and immediately taken over to the jeans. He asked me what type I usually wear and what I was looking for. And like a 1960’s Batman series, Bam Pow Zap! I was in jeans that I was in love with. How did they do that… it’s like they’re in my mind. and helping me avoid muffin top… weird.
Clark is honest, tells it like it is, and won’t tell you what you want to hear just to get you out the door in jeans that don’t suit you. Do you want to be told you look amazing when you have dimple butt syndrome or do you want to be told to go fish and onto the next pair? Exactly, then Clark’s for you. He isn’t rude, he just lays it out as ye or né. There is another associate helping us, quiet, helpful and nodding. Love it. And then MORE associates pop out of the woodwork «That looks great on you» «Here are some boots to try on». Who are these NINJAS?! There is one ninja in particular who put me in a Desigual jacket. Ughhhh white and hot for spring. Done! Next!
The ninjas are putting me in jean jackets, belts, necklaces and then I realize. I’m in a mini fashion show. But I worry «What the crap are they going to make me buy? Because if I come home with all of this, I’m on the couch until 2017». There was no pressure. They’re professionals. They know you’re not going to love everything, but they just want you to see how you feel in it.
The clothes vary in price and style. It was love or hate, too much or can’t believe it’s that cheap. Very random. Without even knowing the price, I preferred some items and they ended up being the less expensive ones! They carry Desigual from Spain which I LURVVV, and that can be quite pricey, but you’ll be admired when you’re wearing it for sure.
Make sure you try on something even if it looks MOT TO TROT on the hanger. Trust me, it’ll look better on. And if it doesn’t, the lovely people of ESPY will let you know you’re not at you’re full hotness potential. But in a good way! The kind of criticism your husband won’t give you because he has no idea what he’s talking about.
Come to ESPY, have a great time with ESPY. Leave with pieces you love and new friends. I can’t wait to go back. but maybe in like. months and months. I hate the dog house…

This was my first visit to Espy’s and I have been so excited to go since many of my friends are major, major Espy fans.
Espy’s was having a Black Friday sale commencing at 7am that morning so up I got, bright and early with my coffee, bailey’s and good pal, Espy’s pro, Al! We were there before the store opened and just before the major crowds arrived!
While I know one of the major selling features of this store is the customer service you receive, I’ll have to go back on a non-​mad-​dash-​to-​shop day to experience this. My only comments are around the store and the products, since that’s all I could really focus on this early in the morning.
I loved the lines of clothes they carry and their prices are quite reasonable as well. I’d consider this store comparable to something you’d find on a trendy street in Vancouver! The store is very efficiently laid out and kept nice and clean. There is lots of parking near by and it’s really easy to find!
I can’t wait to go back and experience what the staff are known best for: making people look good!
Definitely worth checking out.

What can I say about Megan, Ashley, Clark and the rest of the gang at Espy other than: THEY ARE AMAZING!
Such a refreshing store to walk into, the service, the banter, the awesome selection of clothing that’s unique and different. Very well priced too.
I’ve been shopping there since not long after they opened and now the majority of my closet is filled with items I’ve purchased there. I’ve never had so many random people stop me in the street to say: «hey nice shirt!, where did you get it?» as I have from shopping there.
The fact that they give back to the community through Naked Espy is amazing as well. Such an outpouring of support and people giving generously. Beats growing a cheesy mustache in November any day.
Do check it out, tell them I said hi. And guys, try not to crush too hard on the stylists… swoon
⁴⁄₃₀

This store is addictive! Once you start looking uniquely… you can’t stop wanting it… The concept of affordable designer clothing and accesories is not new, but what’s different at Espy it is the approach: all ladies are honest about what you wear and select clothes based on what looks really good on you and not what the price tag is (unfortunate tendency in most stores), but because of that they have very loyal clients. «Beauty Head to Toe» that’s how you can describe your Espy experience: clothes, shoes, accessories, skin care, make-​up (private label!) and professional advice. Gift Certificates are also available.
Jeans…well the right stop! Properly selected jeans make all the difference during the Stampede season!
One more thing Espy offers to the clients: Closet intervention– show them what you have and ladies will chnge you into a stylish diva!
And if you want to give a really interesting gift– private shopping experience with only you and your friends in the store and professional stylists assisting you!

I was recommended to Espy by several friends and had seen lots of positive feedback for them on Twitter. I knew their prices were a bit higher, which was ok, but thought that I would wait until I had a special occasion to go shop there.
This past weekend I went in with my roommate to find something to wear for my birthday which was in two days. I went in with a lot of expectations and high hopes, since I had been told they were amazing stylists and I would find lots of things that I liked.
The experience started off well enough, the store was cute and relatively quiet. I knew the stylist from seeing her around twitter and she was the one who frequently styled my friend. I told her that I was open to ideas, but that I was hoping for new jeans and maybe a funky top.
This is where the visit started to go downhill. After telling me how they were the «jean fit experts» and how they had so many styles in store I was shown a pair of skinny jeans that everyone apparently loves. I commented that I wasn’t really a big fan of jeans with metal buttons on the ass because I didn’t enjoy the way it felt to sit on buttons there.
She said she understood, that many people had said that, and then proceeded to ask me about Mavi jeans. Now I love jeans, and have over the years tried on lots of styles. Mavi were huge when I was in high school, and though I have tried many times they never seem to sit properly on my waist and hip ratio. I told her this but agreed to try them on anyways.
Needless to say I tried on about a dozen types of jeans (all Mavi but two) and half a dozen tops. Each time I would try to explain why the top wasn’t my style or why the pants didn’t fit and I felt like my concerns were dismissed. Finally I was so frustrated I gave up.
Trying to be diplomatic I said maybe the store just wasn’t my style, that I like colour and slimmer fitting things. One of the stylists remarked that maybe I should shop at Forever 21. That was the last straw for me
I came to the store hoping to find some great pieces for my wardrobe and instead left feeling frustrated and insulted just because I didn’t like the things they thought I would look great in. To me a good customer service is working with your customers style, not trying to force a style upon them.
I’m sure they have great clothes, apparently they were just very low on stock while I was there as they were gearing up for a sample sale, and I’m sure for some people the stylists are great.
As for me, I will not be shopping there in future, there are plenty of other boutique clothing stores in Calgary that offer similar designer brands that I have had better experiences at.

What an amazing experience. I’m happy to have found Espy and make it my new favourite place to shop in Calgary.
For those of you who think you can’t afford to go boutique shopping, let Espy change your mind.
For those of you who think you can’t fit into clothes at boutiques, let Espy change your mind.
The gals who work at Espy are enthusiastic, knowledgeable and clever when it comes to putting together outfits for you. You walk into the store and you have a stylist attached to you for your entire visit.
I can envision spending hundreds of dollars at a time and walking out with five or six new outfits. They’ll show what goes with what, how to mix things up and make sure everything is a good fit and looks great.
I love Espy.
You can read more here:

Accidently brushed upon this store while checking out Nectar Desserts across the street. The shop was a flurry with activity, seems it was closed for the evening but they were getting ready for Xmas night in Inglewood which will be tomorrow November the 19^th.
Although store was closed they were very pleased to have us come in and browse their wares. I was so surprised that every single item both men and women’s clothing was amazing. Being involved in the fashion industry in Mexico before moving here I was like what the &^%$%$##? I couldn’t believe my eyes; clothing had avant garde design, was very fast forward and in luxurious fabrics and appealing colors.
The prices are a little upper end but not what I would expect from what I saw in this store, items could have easily been priced double.
There are actually only 4 staff members who work there, but there is such good energy in this store, that friends agreed to come and help the folks at Espy out.
Megan who was obviously the manager knows her merch inside and out. She was incredibly friendly and so on her game around styling and mixing and matching. She claims she can dress any body type that comes into the store and make them look fabulous. She was such a kind, attentive and convincing salesperson that of course we walked out with a great short set.
If anyone wants to step up their wardrobe and add pieces from high end exclusive designers from North America and the UK, definitely come here. This is one of the best shops I have seen in Calgary for fashion inventory with reasonable pricing and excellent sales staff.