Best Buy

solid 3.5; you got to have a BB in every hood in my opinion.
Love the grand entrance, escalators leading to the goodies, but it’s an awfully crowded, bunched up aisles upon aisles. Guess it isn’t really designed like the surburban ones.

I bought here my Mac book and iPad. Service was great and prices too. I have really good experience.

A good experience the staff are not pushy from what I thought! the store is very nice and I love the entrance super clean and modern looking. In there stock is not half bad some cool stuff. and good things if you need in a pinch chargers and ear phones! reasonably priced I think some are very expensive but its what you expect. The only thing I wish they had in stock at the store is Solar Powered devices that would make it way better. Other then that a cool store

2 weeks return policy. a joke. they never have anything in stock.
will never buy at best buy again.

My Mister Man needed a laptop because his was eight years old. Yes, that is right. His laptop was older than most of our friends’ children. Eat that, society!
So his eight year old laptop broke down, obvi. So we went to Best Buy yesterday evening to fetch him a new one. We went to this location because it is in our neighbourhood, but in retrospect we might have been wiser to drive out to the ‘burbs. The stock was quite low so, although we ended up deciding on a model that fit our needs, we left sans computer because it was out of stock.
We were in the store for a long while, trying to look poised to spend some dollars so that an associate would help us out. This experience was magnified by my personal belief that giant box stores have way too many staff during the daytime hours, and not enough on evenings and weekends. So maybe we didn’t wait that long, and I was just grumpy because of this conspiracy theory I’ve got about Best Buy et. al.
Anyway, I got sick o’ waitin’! So I went to the desk to one of the fellows in ties. Did you know Best Buy has fellows with ties? They are the guys who fix the computers, I think. The Geek Squad. So I asked him if he could sell us a computer. He was OK with that, so he came over to help.
Now, what you need to understand is, we are not computer people. I mean, we can work a computer, and we have jobs and we barely remember a time when the internet didn’t exist. But we also don’t read ArsTechnica or Wired for sheets and giggles, you know? So we were able to communicate that yes, sometimes my guy plays video games from 2005, and that yes, sometimes we use MS Office. I tried to communicate that no, we don’t watch Netflix, but that was too much for this guy to handle. But we couldn’t tell you what the ideal processor is for our needs. I couldn’t tell you the significance of a graphics card.
So Geek Squad tie kept telling us what *he* would get. I wish he would have told us what he would get if he were in our shoes.
So we finally pick a computer. Geek Squad tie guy is trying to find it, but it’s not readily available in those cabinets under the display. He checks the system, which tells him that there is one in sock somewhere in the store; he speculates that it means it’s in the storage cage high above the service desk. So instead of going to fetch it, he does the following:
1. Tells us to keep looking at other computers.
2. Starts helping another customer.
Cue the «Wtf.»
Then came our knight in shining armour. And by «knigh,» I mean «young man,» and by «shining armour,» I mean «a blue polo.»
This is the part of the story where one awesome Best Buy employee rectifies all the of the mistakes made by one not-​so-​awesome Best Buy employee, thus saving the store from losing a sale.
Blue polo guy was totally helpful! He pointed out that if we’re playing video games from 2005, we probably won’t want the computer that Geek Squad tie guy showed us, because it doesn’t have a CD drive. Then he helped us find a reasonably priced computer that would be perfect for *our* needs! Hallelujah!
Fast forward five minutes, and we find out that the Holy Grail of laptops is not in stock, and the sale price only lasts until Thursday. Blue polo guy gives us a raincheck slip, reorders the computer, and ensures we’ll get the sale price on Friday when it arrives. Huzzah!
Best Buy experience could have been a 1-​star. Blue polo shirt guy saved it.

I LOVE this store.
I’m a frequent user of their Web Reserve service, where I shop their website, order my goodies, and pick it up without having to go into the store (which I usually wind up doing anyway, sorry Visa card). It’s a simple way to get what you want without the hassle. The staff that mans the counter are AMAZING at what they do, and are always so pleasant on the phone when they call to confirm. My last order, I spoke with a guy named Barkley, and was helped in store by Russell. These guys are the cream of the crop when it comes to customer service. I’m going to come back just for these guys…

@BestBuy Calgary downtown service was good and bad. The guy was able to find the Blu-​Ray I wanted and was really helpful but was in a hurry so it would’ve been nice if the movie was actually on the shelves (Released 2 weeks prior). Waiting by the entrance, when I mentioned it to the front greeter he said, «there’s only so much time in a day.» which sort of sounded like an excuse to me.
Parking is $ 3 minimum (1-​hour) but they have 3 free stalls dedicated to 10-​minute pick ups. Again, when I asked the front greeter if I’d be towed while I was waiting for the guy to get my movie he said, «we have no control over it.» Typical lack of accountability response. I used to work in retail so I know exactly how he feels but he doesn’t need to voice his disdain for his employers to me, a paying customer as it looks poorly on the whole organization.
Stock is limited compared to other stores. Store is smaller than other stores. Even as a comparison to other Best Buy locations this location gets a 2-​star rating.

Oohhhh shiny. oooohhh blue and yellow. oooohhh now I am on an escalator.
OH GOD WHAT IS THAT INFERNAL BEEPING
oooohhhhhh bright
These were my initial thoughts when entering this bright, shiny second story Best Buy location.
I am a little upset at how 17^th is turning into giant corporate land. I was appalled at the Sleep Country, disgusted by the Jamesons and now a Best Buy?!?
But at least there is somewhere close for me to buy blu-​rays at now.
There really isn’t too much stock in this store though, probably because of the location and the risk of grab and runs. It just feels cramped and the video game section is tiny.
They did have a WiiU setup to try, but then a weird guy wearing a WiiU shirt next to it. So I felt as if I wasn’t allowed to touch it, and there were no welcome gestures from t-​shirt man of, «yes, come play with this horrible console idea where we took a Sega Game Gear and made it into a new controller/​tablet hybrid of horror,» despite my starring.
We did manage to buy our intended target of Halo 4, after having to grab a paper print out of the game, bring it to the cashier, who then had to track the guy down who had the one key to open the fortress cabinet containing all the hot video games.
The guy ahead of us in line bought the world’s largest TV, which then had to be taken out of the box and pre-​inspected to make sure it wasn’t broken.
I think the beeping in the store finally stopped as we were leaving.
For a Best Buy that’s close to my house, it’s alright.
Review #28 of Unilocal’s 30 Day Challenge

I don’t normally go out of my way to review big box stores, but this one makes me happy! Best Buy has opened a new location on 17^th Ave, which makes me smile since I’ll no longer have to drive out to suburbia to get my electronic gadget fix.
We typically do our research for whatever we are going to buy online… The information tends to be better than in-​store, where you are subject to the knowledge and opinions of whichever employee happens to be working that day. The added bonus of online research is that you can determine which store (Best Buy, Future Shop, Memory Express, etc) has the best price. These stores all have price matching policies, which means you can go to the store nearest you and still get the best price available. Best Buy gives you an additional 10% off of the difference between their price and the competitor’s price as well! So you can end up saving quite a bit of your hard earned cash by doing some research in advance.
Another bonus: this location has electronics recycling! I have been building a pile of the «electronic-stuff-that-doesn’t-work-but-that-should-be-recycled» for a while now… there is now a nearby location to drop it off!
Review #2 of Unilocal’s 30 Day Challenge 2012

This is the newest Best Buy in Calgary located on uptown 17^th across the street from the Bernard Callebaut corner facing store and kiddie-​corner to the street park.
This weekend is their grand opening and they had some pretty cool things to drive people to their store! For instance yesterday, Lanny MacDonald was here and I forgot the name of the second celebrity who showed up. And until tomorrow they have a free limo ride back home — WHO DOES THAT RIGHT?! haha pretty cool.
About a week ago, we received a post-​card/​flyer from them that had a barcode on the back and if you brought it in to get scanned, you could be the one who wins a $ 1000 Best Buy gift certificate… sadly no, we did not win.
They do have this sale on a Canon T4i camera kit which I’m thinking about right now that includes a case, an external flash, 18mm — 50 mm lens and a 16GB memory card for $ 750! I’m thinking about whether or not I want get the 7D I’ve been eyeing or go with a Nikon D7000… we’ll see :)
This is probably the smallest Best Buy store in Calgary, but I don’t think that matters much as far as success is concerned — Both Toronto’s downtown store and Vancouver’s downtown stores are top stores in the country, so I’m curious to see how well this store does down the road.
All in all, just another Best Buy store, but definitely a convenient location for downtown and beltline folk ready for the christmas holiday season :)