Tim Hortons

I come here every morning before work. And every time they have gotten my order wrong. I order the creamy maple chill and they keep giving me chocolate chill! Today when I corrected them for the billionth time they kept insisting there was chocolate in the maple chill when they full well know there isn’t. It wastes 5 – 10 minutes of my time and it’s every time! Wouldn’t recommend coming here. Not unless you wanna repeat your order 20 times before they get it right!

Employee was talking on his cell phone at the register while customers were waiting.
No please or thank you. Once he got off his phone, he was busy talking to his coworker.
Order was right though.

Honey Dipped Doughnuts.
That’s the only go-​to and fave timbit flavour from Tim Horton’s that I love.
Got a box of 20, wow these were super fresh-​at a mall? YES I REPEAT FRESH!
Pleasantly surprised at the supply and freshness. Coworkers, family and friends love doughnuts. So do most Canadians and cops, right?

I ordered the steak and cheese combo and paid more for the ‘Philly style’. I asked, «Philly style… so grilled onions, green peppers?» The worker (who’s the supervisor) said, «Oh, yes, yes.» Then she asks what I wanted for the combo, «Soup or donuts?» Apparently those were my only options? «Soup, I guess?»
My bill had various things tacked onto it. Apparently soup was a $ 1.49 add-​on?! Wtf… how deceptive was that? Then, «Philly style»… nah, not what she described. Just raw onions (not grilled) and no peppers. That is NOT what a Philly Cheesesteak is… and that’s why I asked.
The portions were small, but still pretty good, but I’m annoyed when I’m lied to.

Tim Hortons at the mall has the best chicken sandwich I have encountered at a fast food location. It was Red Robin quality at a fraction of the price, including a donut and mocha for the sides. The staff was polite, efficient and hard working. The back counter area was clean and well organized. Will visit this location again anytime.

First time here wanted to try something different. Food was ok wouldn’t come back. Tried their spicy chicken, dry and over battered. Only upside here is they offer chips or a donut w your combo.

I love Tim Horton’s. But service is consistently incredibly slow here. And they don’t get the orders right half the time. I always have to specifically ask them to cut my bagel in half which is an automatic thing at every other location. Half the time, the line moves at snail pace and I can’t be bothered and will walk across the mall to the Tim Horton’s in the food court which is only a fraction bit better. The staff need to understand the meaning of Urgency. Especially for those morning caffeine fixes… :)

I got the new ham and cheese on a pretzel bagel. It was so salty that i had to remove half of the bagel for it to even be edible. It also had way too much mayo it got everywhere. For the drink i the iced vanilla bean latte. It tasted like bad water.

Wasn’t too impressed with the size of the panini and the filling. Don’t recommend with the price you pay. Although the soup was warm and was always a Tim Horton coffee fan.

What’s Canada without Tim Hortons? I guess, maple syrup, hockey, Multiculturalism and so on. but anyway, Timmy’s is definitely on the list as well.
This location is located inside Metrotown and shares the space with Cold Stone Creamery as well. Easy to get to with tons of parking. Go in to enjoy a hot cup of chili and coffee, then finish off with some ice cream.

As always the bagel belt with sausage, egg white and mayo rocked my world. Food tasty and fresh. Loreta forgot to ask if it was for here or to go (and I thought I said but no matter) so a small bit of guilt when the bag arrived so I asked for a tray (I do try to not waste paper etc). The ordering/​food delivery isn’t the standard so there is bit of chaos but all in all today was wonderful. Today is Saturday at 9am.

this is the worst tim hortons place i ever been to. the only reason i go to timmy is becouse of fast service and hot and fresh. i am really disappointed by the costumer service they provide, i have to wait 5 minute for coffee and there were only 2 costumer infront of me. worker who work there are trabile and lazy.

I am there almost every day, it’s busy and has the ice creams which I like .
Sometimes it’s slow to get what you want but that due to not having drive through.

Rawr. I go here so frequently, but am peeved by their lack of staff and speed of service. My break is only half an hour, and usually I spend 30+ minutes in line trying to get a donut and coffee. Yes, I am a tardy employee.
Also, they don’t have as large of a donut and timbit selection as most other places. Even the gas station Timmies has more choices!
Like I said, it’s really slow. And there’s always people who don’t know what they want and stand at the till contemplating and changing their mind.
Better off going to the food-​court Tim Hortons, they at least have more donuts and less wait.

This is so dangerous, especially for someone like myself who is on Weight Watchers. Be prepared to share… these ice creams pack a lot of calories. Shit loads of fun flavors and I like how they mix all the ingredients on the cold slab.

what a classic – can’t believe no one has written for one of the originals.
so convenient when shopping inside Save on Foods! Love the covered parking too, & plenty of it too.
And the seating area is quite the eye candy looking here, right at the entrance.
Usually lineups here but they do move fast.

I am not impressed with this Tim Hortons, because the way its combined with Cold stones, the lines are very, very confusing, but the good thing is, its NEW, so the display and counters for the donuts, muffins etc look clean! Staff arent so friendly like the one inside Save on foods, Station Square Metrotown, but too bad due to redevelopment that Tim hortons will be closed as of Dec 2012.

Cold Stone is quickly becoming a guilty pleasure of mine, this is not at all helped by the fact that they have a twist of my favorite coffee chain serving up ice cream flavors such as Double Double and Iced Cappuchino that taste exactly like the real thing!
I find their signature creations a bit too sweet so I tend to avoid them, I think it’s the caramel and fudge sauce that throws their creations beyond a tolerable amount of sweet so I would probably just get it without that in the future.
Overall this location is meh, it is confusing between the Cold Stone and Tim Horton’s counters and their staff although friendly are not always professional. It is almost like they do not realize the counter separating them from the customers is not a sound proof barrier, I have also never seen quite so much «horse play» between staff at any business before… it can be a little uncomfortable when you have to wait for them to finish their personal conversations to get service.

This is a Tim Horton’s location I frequent the most since it’s close to where I work. The service on most visits is usually pretty quick and service is friendly and is usually a pleasant experience however today I was a complete about face and I was quite put off by the service of my coffee.
My coffee was served by an older lady I’d never seen working there before. I was there approx. 10:30−11am January 23, 2012.
When the coffee was served to me it was thrust upon me so quick I just barley caught it before it spilled all over the counter, as she set the coffee down on the edge of the coin donation box and walked away.
Once I managed to catch my tersely served coffee I noticed there was a «used lid» on my coffee! The part of the lid you lift up to drink the seal was already broken like someone had already used the lid plus it looked as though it had been simply rinsed off then place on my cup.
I went back up to the cashier who first served me and showed her and explained that it looked like a used lid was put in my coffee the cashier said «no it was probably just the way the lid was put on the cup». I then explained again «no the flap where you sip from the tab is fully opened» and then showed her the lid again.
So the lade who originally poured my coffee offered to remake the coffee, she BUT SHE USE THE SAME CUP the used lid was on! When this coffee was served to me it was in the same manner that the first one was served with the terseness and my having to reuse my defiled coffee cup!
I was so turned off by this I couldn’t drink my coffee and tossed it out as soon as I left the shop. I thought later that I should have just gotten my money back then thought better of it and decided it wasn’t worth the extra trouble for $ 2.
I find it hard to believe that Tim Horton’s is hurting that bad for revenue that it has to «re-​use» their cups and lids!
I’m all for the reduce, re-​use and recycle, BUT not when it comes to a take out coffee cup!
It’s is a real shame because I really like Tim Horton’s coffee… but I don’t think I’ll be a customer of this location for a while and keep bringing my own coffee from home.

To be honest, I wasn’t sure what to expect. Most ice cream places are simply a rip-​off. But the ice cream actually delivered.
Cold Stone Creamery is located inside the Tim Horton’s. They have a separate counter, but it looks like the staff are shared. So you see people running around between the 2 sides like crazy.
I had a blueberry ice cream. I do remember that Cold Stone’s claim to fame is the smoothness of their ice cream. In this respect, they delivered. This has to be the smoothest I have ever had. It was almost like eating a cold stick of soft butter. Oh WOW. I actually slowly nibbled away my portions, instead of shoveling it like I normally do.
So why only 4 stars? The ice cream was smooth, but I did encounter the occasional ice crystal (every 3 nibbles or so). So it wasn’t perfect. But it’s much better than what you’d find at Safeway.
Overall, recommended. It’s also a better deal than much of the competition, at $ 3 or so for a small cup (versus $ 5 for the competition).