South Burnaby Veterinary Hospital

Extremely knowledgeable, professional & transparent in pricing. Great with follow-​ups, and I get the sense they’re very much up to date with the current literature as well.

Couldn’t recommend them more.
— The vets are highly educated and take the time to look up or keep up to date with the latest studies relating to your pet’s problem;
— the assistants make time for you and follow-​up conscientiously after appointments;
— you get a thorough explanation of procedures that they recommend but also alternatives;
— they are extremely transparent in pricing and can provide you with a detailed estimate prior to any procedure.
Personally, we have had excellent experiences with Drs. Paes, Graveling and Carter.

Miss Mocha is always friendly EXCEPT at the vets… We have had her since she was 6 months old and has always received nothing but professional and friendly care from ALL the staff at South Burnaby! They always politely call to remind me when she is due for her shots and ask how she is doing.
In 2012 when mocha was attacked by a pit bull in our neighbour hood at the time, it completely shook me up. The hospital was just closing for the night but luckily someone picked up the phone and spoke with me when they heard my desperate plea on the voicemail. They directed me to the ER in Vancouver for the night and promptly booked me an appointment the NEXT morning with Dr. Graveling (mochas favourite vet).
After a long night with no sleep and worry we made our way to South Burnaby. The front desk woman noticed me having trouble getting mocha out of the car and popped out of the building to help me carry her in (I had a knee injury at the time and could barely walk myself). She helped me place her on one of the couches and proceeded to get me a cold glass of water (middle of summer time). She immediately tended to mocha and was keeping her calm while also taking a sneaky set of vitals, Dr. Graveling also came out and helped me take mocha into the exam room.
They are so incredibly gentle and kind at this veterinary hospital! Recently mocha had a serious eye issue and Burnaby was closed at the time I noticed mochas problem eye. I again and to go to the ER they endorse, 3 days later I came in to see Dr. Graveling again. She gave a very thorough exam and actually figured out mocha had a bad anal gland as well, mocha looked so much more relaxed after the appointment (of course she was ready to get out of there though). Not to mention the other place put mocha on medicine that (as i said to the ER vet) has not worked for mocha recently, Dr. Graveling immediately put her on new medicine. She makes you feel understood, she also has a great was of explaining everything to you!
If you want the best care for your fur babies please please please bring them to South Burnaby! It is a bit more pricey but not by much when you factor in the amount of passion, quality of care and professionalism these people have for your animal! They also sell treats, edible birthday cards for your pet, and vet approved wellness kibble and food. Call them today and book your consultation if you haven’t already! Your fur baby will thank you!

Very sweet staff, and the atmosphere is so relaxing. They’re professional, warm and seem to really care for your pet. We met with Doctor Graveling and she was wonderful! They called us the next day to check in on things, and Doctor Graveling even called a few days after to see how our doggy was getting along :) small things like that meant so much during that stressful time. It’s a little pricy, but they’re not pushy at all! Really appreciated all their help!

Full stop one of the best vets I’ve heard of and personally visited. i’ve had a few pets over the years that have needed a vet, this one will get my future business.
After going to another vet, my dog got the better service, care and treatment here.
The staff were all very friendly and understood the conditions upon which my dog needed to have for his visit. (He’s a very friendly but over-​excitable dog that we’re working on) and let me know when a room was available to bring him inside to be alone.
They were very conscientious about how much everything would cost for diagnosis and lab work, it was explained clearly and I was given options on which procedures were more urgent than others. Of course, I did everything for my pup. :)
If you love your animal, you’d be hard pressed to find better elsewhere.
I wish I’d come here first.

I had previously been taking my 3 month kitten to a vet down the street who I wasn’t too thrilled about. I always drive by a South Burnaby vets and had heard great things from friends who are clients of theirs. Just a couple days ago I took my kitten in for his second round of shots and was so impressed with the care and service I received.
The front desk staff were all friendly and welcoming and Sherrilynn (sorry if misspelled) took us in to the exam room and played with our kitten and took all his information down before Dr Buxton came in. She was extremely friendly and very professional.
After about 10 – 15 minutes, Dr Buxton came in and examined out kitten and guided us through every second of it. She is a very sweet and caring person who clearly loves what she does!
We had arrived 20 min late for our appointment but they took us in with no problems and even stayed late to finish up with us. Another nice lady whose name I don’t know (short hair) kindly led us to the door afterwards while giving us many useful pointers on our young kitten.
Overall my first impression of South Burnaby was greater than I ever imagined and I can definitely see many years to come with them!

I brought my pet because she got a swollen, teary eye. After inspecting her, the vet was vague of what was wrong with her. I tried my best to understand what he was saying with his heavy Middle-​East accent (no offence), but I couldn’t get any of it. Even when he wrote down the list of shots that «may» help reduce the swelling, I asked him if they were necessary, but he was also vague about it. I asked him to slowly clarify it. But all I got was the same unclear answer.
Overall, I was really disappointed after visiting for the first time. The reviews didn’t help at all. Indeed, I won’t go there again.

We have a dog, we have tried different vets in the last 2 years, we finally tried South Burnaby Vet Hospital and loved it, the Dr’s are really nice and always willing to answer questions. NOT too pushy like other vets we’ve tried. Reception was also really friendly.
I will agree with other review that its a little more expensive than other vets I’ve been to. but also open 7 days a week.
The clinic is large, great waiting area a section for animal food, treats and other useful stuff for your pets.

I have been taking my cat here for 3 years. All the staff here are friendly, patient, understanding and big animal lovers. Regular check ups as well as emergency care is top notch. I also recently boarded my cat here and they were fantastic.
Prices here are on par with other vet care in the province. Owning an animal is expensive and vet care is no exception. Having used a cheap vet before and been provided with questionable medical care I would never skimp on a vet visit again.
Without a doubt South Burnaby Vet Hospital is the best in the Metro Vancouver.

I’ve been taking my dog to the vet here for about a year now. I think they provide great service and they’re so good with my dog, who isn’t the easiest beast to handle, but they’re so expensive. Last year, treating a couple of minor ailments cost nearly $ 600 in diagnosis and tests and drugs. It might have been more, but I pleaded poverty when they suggested some tests, and they agreed that some tests might not be necessary.
They do however, have a very new and clean facility, and they do have some off-​street parking at the clinic. But still, I’m doing my best to keep my dog healthy to avoid those big vet bills… and doing my research before going to the vet.
Sigh. Maybe it’s just best to try and keep a straight face when the clerk names a figure, and remember that this is just one of those pet-​owning things…