RBC Royal Bank

My newest thoughts on Royal Bank hangs in the balance of how their Fraud Squad treats the latest victim of theft; the latest victim being myself.
Went to check my account balance today anticipating a deposit only to find out I was robbed of $ 1200 courtesy of Vancouver’s f***en career criminals who conveniently have the know-​how to create make-​shift bank cards and plant cameras so they can see your pin numbers.
Shocked that this happened to me I made it into the branch minutes before they closed to find the money was taken out in a span of 25 minutes through 6 different atm’s in the Burnaby area; all while I was working earning a living. This is something those of us who are not thieves do.
I was sent over to the side counter where 2 bank tellers took my information and said the fraud squad would be contacting me and bank camera’s would be looked at and the whole thing would be investigated. While I was in tears the two tellers talked amongst themselves and a couple of times chuckled. I bluntly said I know this is amusing to you but I don’t find it funny whatsoever. If it happened to you, you wouldn’t be laughing right now. They continued to interrogate me and proceeded to destroy my card and give me a temporary card to use. The conversation ended by the both of them saying that they weren’t laughing at me but instead were trying to lighten up the situation as wrong as it was and that they were sorry this happened to me.
My further relationship with Royal Bank will be on the back burner for now until the Fraud Squad does their investigation. Through no fault of my own I was a victim but unless my money is returned I won’t allow myself to be a victim a second time.