PODS Moving & Storage

I am a hostage of PODS. I moved to Canada from California months ago. I came across the border with documents I was told I needed. However, PODS is requiring me to get a document that is not available to me. I have called the border and they do not require me to have anything different than I used to cross the border. PODS will not do anything accept hold my container in Compton and continue to bill me monthly. All of my belongings are in the container, some of which cannot be replaced. To make matters worse, they assigned my account to one individual who seems to enjoy my frustration. He cannot think know outside of the box, and is very rude and arrogant. I would not recommend this company to my worst enemy.