Lougheed Medical Clinic

After repeatedly trying to get in for a visit for over a week, I finally managed to get in this morning. Worst mistake.
Dr. Javed is by far the worst doctor I have EVER seen. He was angry that I came to this clinic instead of the one I used to frequent in the South Granville area of Vancouver, despite me explaining that I moved to Port Moody and was not about to travel for more than an hour just for a walk-​in clinic.
His bedside manner is absolutely atrocious. He barely took the time to listen to me, and I had to fight him for a simple requisition form for blood tests for a few issues I’m trying to sort out. After leaving I noticed he barely ticked any of the boxes for things I absolutely needed checked, leaving me to waste more time going to another clinic (I refuse to go back to see him).
The most embarrassing thing was that I was so shaken by this experience, I left the appointment crying.

Understanding that walk-​in clinics exist for GPs to make some real money, and expecting to be pushed through like cattle, even I am shocked at the horrid service given by Dr, Javed. The staff are friendly and helpful, and there are presumably other doctors here with a hint of tact and interest in their job. If you are told that Dr. Javed will be seeing you, don’t waste your time; ask for the next available physician. My two visits were with the same grumpy, completely detached and disinterested doctor. Speaking to him was a waste of effort, as the few words he offered up showed that he wasn’t listening to thing I said. His participation in both visits can be summed up as this: «What’s your problem? Hmm… whatever. Do you want a prescription». Completely useless as a physician.

I love the girls who work there, however the doctors there are so daft it literally blows my mind.
There have been desperate occasions that I personally feel that the doctors who are assigned there should not even be working… At all:
1. Asking for a blood test. Then having the doctor ask me to bring it to the blood clinic MYSELF. Are you serious? It’s the clinic’s job to send out blood tests, not mine. The receptionist said that the doctor was «old-​school» but that doesn’t make it an excuse.
2. I had an extreme form of the flu and the doctor that I spoke with didn’t prescribe me absolutely anything at ALL. She said that I need to «drink more fluids» and take «Tylenol». Again, are you serious?! Don’t you think I’ve been doing those two things already?! Holy.
3. Finally, I just got back from that same clinic and waited 2 effing hours to renew my prescription. I have been prescribed this specific medication before and I saw the same doctor who prescribed it to me in the first place. But what does he do? He prescribes me 1 — ONLY ONE! So what you’re telling me is that I had to wait 2 effing hours (when I was told to wait for only an hour btw) for just ONE prescription?!? Ridiculous, absolutely ridiculous.
If anyone decides to go to this clinic, I must warn you on the 2 most important qualities of ANY clinic:
1. Long, long waits
2. Unknowledgeable and cold doctors
The only plus about this clinic are the lovely ladies working there. Other than that, I suggest you try your luck somewhere else.

Got here a few minutes after 9am and have been waiting so far 2 hours, 45 minutes. Is this acceptable even in Russia? At 11:30 they posted a sign saying no more patients accepted today.
Doctors and nurses very friendly tho

What is the point of this clinic even being here? The wait times are atrocious, I needed to see a doctor and they were closed at 4:30 despite the posted hours saying they are open until 8:00. I am increasingly frustrated with this place. I need to see a doctor!

The first time I called to see how long wait times were, the receptionist was cold and unfriendly, so I didn’t bother going. Eventually I decided to bite the bullet, as this clinic is the most convenient for me. The receptionist at the front-​desk this time was very nice and polite to me. She kindly told me that there was a two hour wait, so I came back after two hours and ended up waiting for one hour in the room.
The doctor. on duty was Dr. Ip. He came into the room with a very unfriendly demeanor and didn’t close the door. I had to ask him to close it. Throughout the appointment, I didn’t feel like he was listening to me. He seemed more interested in repeatedly expressing long-​winded theories that were not very relevant to the discussion and took up too much time. He continually cut me off mid-​sentence and talked over me. He wrote me expensive bandaid-​fix prescriptions that did not address the root of my problems. When I politely asked for more information as to why he was giving me a certain prescription, he launched into an explanation that did not answer my question. When I tried to rephrase my question to clarify, he got impatient and told me he didn’t have all day to spend with me and he had other patients to see. He then proceeded to leave the room, but kept walking in and out to say something else, such as expressing his irritation that I didn’t know all of the ingredients of a previous prescription I’d had, even though I told him the brand name and main active ingredient in it. Who’s the doctor here?
There are probably nicer doctors that work there, but Dr. Ip was the rudest doctor I have ever been to.

Not too shabby and they are open a lot later than many of the other locations in the area. I BELIEVE that’s the deal… medical centres in malls are open later. Anyway, the wait wasn’t too bad in the morning, I went on a Thursday. Saw the doctor, get my prescriptions and was out pretty quickly. She was a little pissed that I had so many concerns (3 tiny ones that I basically knew the issue with), but she did sort it out. Will probably go back for a one off thing if desperate, but its time to find a family doctor.

Very sub-​standard medical care. I’m experiencing a lot of pain in one elbow. I saw a doctor there who visually confirmed that there was something wrong with my elbow.
The x-​rays didn’t show anything but my understanding was it was step one to trouble shoot the injury… why has there not been any follow up?
Are we suppose to tell the doctor what the next steps are?
Definitely wasn’t worth the wait to see that doctor at that medical clinic…

I had just taken a fall down the stairs, and stopped by RCH to see about my knee, which was buggered pretty bad. RCH was standing room only in the Emergency, so my wife and I drove to the next nearest medical centre we could find that was open, (it was a Sunday) which was this one. When I got there, we were possibly 5 minutes past the close of the building, and when they saw me outside, they came to check on me. The doctor, (Dr Jensen), invited me in to have a look — even though she was literally leaving out the door.
I was so grateful to her and the staff there for taking the extra time for me and going out of their way rather than just closing me out as maybe I’ve come to expect.
I was also impressed by the doctor’s frank discussion. She gleaned a lot of information from her physical testing, and worked quickly to explain to me what she saw going on — which was quickly reassuring.
I would happily recommend this office to anyone in the area.