The Dress People

I purchased my dress for my daughters wedding at this store for $ 600.00. It was too big but they assured me that it could be altered to fit me perfectly. I had 4 fittings and they were all a disaster. Each time the staff assured me the next fitting would be the last. One week before the wedding I was at the «last «fitting and it was a disaster. The dress was horrible. The seamstress work looked like it had been done by someone with no experience. I was there for 4 hrs and they did not seem to care that it was taking them so long. I had paid $ 20.00 to have a bra altered to fit the dress yet the straps were visible. I was close to tears when I told the seamstress to give me the dress. The manager and sales lady were nowhere to be found when I left. The lady told me to use tape to hold the bra strap in place!!! I took the dress to my own seamstress and had it fitted properly. This is a terrible store with customer service at a zero! They make the sale and them forget about you. I felt like I was robbed! Do not go there! I have nothing nice to say about them. Beware!!!

I came in with my bridal party to see what this store has to offer since its close to where I live in Brampton.
The store has so many choices of Wedding dresses as well as bridesmaid dresses. The sales people were all so friendly and jolly when we came in. We had one sales person named Rehana who paid full attention to us the whole time we were in the store. She helped me by giving me so much options and different dresses, until I found «MY DRESS»… it was simply amazing. They also complete alterations at this place, and the seamstress was there measuring me and advising me on what will look best and how to tailor the dress… I was so surprised as you never, and I mean NEVER! get this type of service anywhere!!! I’ve been to many dress shops where the people simply don’t care!!!
My bridesmaids also got their dresses from Dress People as no other place we checked out could match their unique styles and prices!!!
I simply loved them, they also had shoes to go with my dress… it was perfect… they have so much accessories like purses, shoes, jewellery, etc.
I would so recommend this place to people to check out if they are looking for a dress! I was really satisfied after my alterations were completed, the dress fit perfectly!!!
Thanks so much,
Michelle