Neuhaus

The chocolate is pretty good and so is the customer service. When we walked in and was looking around, the sales person came right to us and asked if we needed any help. He suggested that we get the sample box which contain about 16 different chocolate. This cost about 16 Euros which I think is cheap. The store is beautiful!

Excellent chocolates and service. The salesman provided a great overview on the Neuhaus chocolatier’s story. This will make me enjoy and savor the chocolate even more when I get back home.

Auch in dieser Confiserie, deren Name eher deutsch erscheint, aber ein belgisches Unternehmen ist, erhält man erstklassige Süsswaren, Pralinen und Trüffel. Es werden auch für besondere Anlässe spezielle Creationen erstellt. Bei unserm Besuch in Belgien wird man doch etwas neidisch, was es hier für tolle, leckere Sachen gibt. Aber wir haben uns nun etwas eingedeckt. Da die Sachen alle frisch hergestellt werden, ist die Haltbarkeit begrenzt. Aber keine Sorge, bei uns wird nichts schlecht…

Das Neuhaus begegnet einem ja öfters in Belgien. Dieses in der berühtem Galeie de la Reine läd im Gegensatz zu anderen Geschäften zum Platz nehmen ein. Für nur 5, — erhält man heiße Schokolade 70%Kakao aus der Teekanne serviert mit Sahne und Milch zum selbst abschmecken. Dazu gibt es noch leckere Pralinen. Owbohl wir zu zweit waren haben wir die heiße Schokolade nicht geschafft, trotz dass sie sooooo lecker war.

Pour reprendre (à un détail près) l’avis précédent, en résumé c’est cher mais qu’est-ce que c’est pas bon !
Mon fiancé et moi n’avons pas du tout pu finir la boîte de chocolat et pourtant nous sommes de grands passionnés de tout ce qui est chocolaté.
Ils sont incroyablement sucrés, incroyablement chimiques (pour ceux aux parfums particuliers), incroyablement écoeurants. Le genre de chocolat où t’en manges un et t’en peux plus, t’as vraiment pas envie de retourner jeter un oeil dans le paquet.
Les trucs de supermarché sont tout aussi bien voire mieux parfois.
A éviter donc !

En résumé, c’est cher mais qu’est ce que c’est bon!!!
La meilleure boutique de chocolats selon la vendeuse :-) (En même temps elle m’a dit ça après que j’ai payé)
En effet c’est un peu magique. Leur spécialité est un chocolat en forme de triangle avec de la nougatine.
C’est plutôt un endroit pour les amateurs de chocolat ou pour offrir un beau cadeaux à quelqu’un qui les appréciera!!!
Le tout accompagné d’un accueil aux petits soins. J’ai vraiment apprécié cet endroit.

L’éternel débat au sujet des confiseurs belges. Lequel est le meilleur? Si tout est une question de goûts, il faut également prendre en compte d’autres éléments tels que la continuité et le renouvellement des collections, la qualité des produits, le service aux clients et la cohérence de l’ensemble.
S’il est un confiseur chez qui nous retournons toujours avec le même plaisir, c’est bien Neuhaus.
Si vous suivez mes avis, vous me voyez venir: le service ! Et chez Neuhaus, toutes les équipes ont été à même école. D’une boutique à l’autre, celle des Galeries né faisant pas exception à la règle, et ce malgré la clientèle qui est essentiellement de passage.
Une example? Dimanche après-​midi, la boutique est remplie de monde. Nous faisons composer un sachet de pralines pour nous et notre fils choisît une réglette de petits massepains colorés. Je lui demande s’il est certain d’aimer (et de les manger). Notre vendeuse lui tend alors un massepain pour qu’il puisse goûter. Moi j’appelle cela du service 5 étoiles. Bien méritées.
Bonne dégustation !

The store has an amazing display of all sorts of chocolate. You can get pre-​boxed arrangements or select your own. Pralines seems to be their speciality. The hot chocolate next door is delicious — rich and creamy.

I’ve visited this shop (aka the first Neuhaus shop in the world) on multiple occasions. The chocolates stay pretty delicious for up to two months… though I don’t know why you’d take that long to eat these. You honestly couldn’t go wrong with anything here. Even when it gets super busy, the service is excellent and you can sample some pralines while you’re here! I even befriended one of the workers who I still keep in touch with from the US to this day. Belgium is known for their chocolates. Skip the other big name Belgian chocolatiers like Leonidas and Godiva to come here!

Situada en las preciosas Galerías Saint Hubert, en concreto en la galería de la reina, con su tejado de cristal y rodeados de paredes y suelos de mármol, nos encontramos con la primera tienda que abrió Neuhaus al llegar a Bélgica desde se Suiza natal, y no es una tienda cualquiera pues en ella se inventaron los famosos pralinés.
Es cierto que los productos no son baratos, pero en realidad no lo son en ninguna de las prestigiosas marcas de chocolate belga, y debemos tener en cuenta su extraordinaria ubicación justo al lado de la Grand Place, y su importancia en la historia del chocolate.
La tienda es sencillamente preciosa, y por lo menos hay que pasar por ella a sacarse una foto. Los que trabajan allí son extraordinariamente amables, te piden opinión sobre tus gustos para ofrecerte los bombones que mejor se adaptan a ti, y los van metiendo en su caja con guantes blancos de algodón. Ademas, de vez en cuando te sorprenden ofreciéndote alguno para probarlo.
Tal vez otras marcas, como por ejemplo Godiva, gocen de una mayor fama a nivel internacional, pero por lo menos para mí, los chocolates de Neuhaus son los mejores, y puedo decir que he probado las creaciones de bastantes casas chocolateras belgas.

There are several Neuhaus locations throughout Brussels. While this one is the busiest, this one is also located in the lovely Galleries Royales Saint-​Hubert, so I would suggest this one over the others.
The woman behind the counter was very friendly and helpful, and also offered us samples to help us decide which chocolates to pick. We ended up getting an assortment and eating it before we even ate lunch. Oops!
Expensive, but so worth it. Treat your palate.

As I quickly learned, there are many Neuhaus shops located throughout Brussels. I chose this location as it is located in the beautiful Galleries Royales Saint-​Hubert, thus the shop is equally as beautiful, but the downside is that it seemed to be much busier than other locations.
The left side of the store was for choosing the fresh unpacked chocolates, which were then put in boxes or bags of your choice, and weighed for price (some of the boxes were more expensive as they were decorated special). The rest of the store contained prepackaged chocolate assortments in various gift boxes that you could choose from. In the middle of the store, set a bit behind everything, is the only cash register. This was the only blunder of this store, they have several people to help you with your selection, but then you have to wait in a very long line just to pay. They really should invest in another cash register at this location. The service was incredibly friendly and helpful, and the chocolate is VERY yummy! Coming from Switzerland the land of chocolate, that is saying a lot! :)

Here I am again with the chocolates… On our stop over at Charles de Gaulle airport in Paris, I went around browsing at the duty free shop. I saw a lady bought 6 boxes of these gems… I was tempted to buy some too but I know we will be heading to Brussels and I remember my son telling me that Brussels is a haven for beer and chocolates so I just have to curtail my cravings and wait to buy it when we get there on our scheduled tour in two weeks. so I ended up having a Chicken Sandwich at a nearby stall.
We arrived in Brussels two weeks later and sure enough, the Grand Plaza boast of having the most chocolate shops you can imagine… and the beers, Whew!!! never seen so much variety of beer in my entire life. As we pass Neuhaus, I knew i have to get in and have my fix. There it was, beautifully arranged, neatly packed on top of each other, all kinds of mouth filling delights, variety of flavors and sizes. Some sold by the pound and some in boxes.
Neuhaus has been around since the year 1857 (displayed proudly on their ads) and invented the Belgian Praline, a bite size filled chocolate which consist of different fillings & shapes. My favorite was the Truffles Speculoos, (a very tasty Belgian invention of caramelized butter/​ginger cookie) I’ll be writing a separate review on this… the Truffles Caramel, (Butter Cream & caramel of course) Ganache Frederic (melt in the mouth filling of cream, coffee & liqueur), Ganache Galerie (salty & caramel delight) and the BonBon (has rum in it).
The Boxed Sommelier Collection (Pralines to accompany wines) came with a brochure. a tasting guide to suggest wines that goes with the chocolate. All pricey but all worth it. Neuhaus has 2 branches here in New York, one is located at 569 Lexington Ave., and the other one at 500 Madison but it is always nice to experience it where it all began…

Neuhaus has pretty amazing chocolates. But it’s a chocolate shop in Belgium, so that’s not much of a surprise, right?
While it’s perhaps not as boutique as Pierre Marcolini Chocolatier, it feels a bit classier inside than La Belgique Gourmande further down in the arcade. Prices are by weight, with a half-​dozen pralines costing around 5 €.
If you’re a coffee lover, they have a white chocolate-​coated praline with coffee ganache and a chocolate-​covered coffee bean on top that’s simply outstanding.

This is good stuff.
I have 2 tips though.
1) buy belgian chocolate at the grocery store (much cheaper)
2) buy Neuhaus chocolate at the duty free store at the airport (if you have the chance) — also much cheaper.
All that said, our experience at Neuhaus is that they had many stores, all were good, the chocolates were great, the service was fantastic — it was very expensive– but good!

Belgium is famous for it’s chocolate, which is widely appreciated. Belgian chocolates holds a very special place in my heart. You have not had good chocolate, until you have had Belgian chocolate. The Belgians are experts in the field of chocolate, which is why you will find many chocolate shops around this fabulous city. Now, when it comes to average chocolate, there are candy bars every where in the states, but not one drop of chocolate can compare to Belgian chocolate. I was never really a big fan of chocolate back at home, until I visited Belgium, then all of my concerns about my diet went out of the window!
Neuhaus has a unique and rich history in Brussels. It was one of the most sought out chocolates to buy in the world. In 1857 the Belgian chocolatier Jean Nehaus, a Swiss migrant invented the first chocolate shell and sophisticated the flavors along the way. Many may ask what is so unique about Neuhaus? Once you place the chocolate on your tongue, then you will notice the flavor of a well made chocolate. Neuhaus is recognize globally as the leader in luxury chocolate.
«Tempts both palate and tongue.»

Belgian chocolates are phenomenal and this place knows their stuff — They have been at it since the 1850s! There are a bunch of stores located in the city center, but this one is located in a stunning historical shopping mall (Galeries Royales Saint-​Hubert).
I’m normally not that much of a sweets person, but these chocolates are irresistible. Prices here are a bit higher than some of the other chocolate shops in the area, but the creations are pretty unique in comparison and they are addicting — so worth it!
I’m hooked. I’ve already looked up where they have stores in London so I can get my fix near home. 2 of my favorites are: ‘Jean’ filled with dark chocolate ganache from Peru and the ‘Galerie’ filled with caramel ganache.
As I sit here typing this review, the little red Neuhaus box on coffee table is calling my name… can’t resist, going in for one more (or maybe two)

Neuhaus … fait partie de LA grande Histoire de la Belgique. Les inventeurs de la praline à la belge, c’est Neuhaus en 1912. Leurs créations ont accompagné les plus grands événements princiers etc …
C’est toujours un plaisir d’entrer dans ce temple d’un autre temps … et d’en ressortir avec un cadeau à offrir (non, on n’ouvre pas ! oooh) ou un petit sachet déjà virtuellement dévoré à la minute même.
Ah le chocolat me perdra.