We arrived ten mins past 11pm and were unable to call to let the owner know but Brandon(co-owner and host) was waiting for us when we got there and was very gracious while checking us in. He even carried my suitcase up to the third floor where our room was. The common areas in the house are beautiful and the bedrooms are very spacious and with a modern style décor. There is free wifi and the breakfast includes croissants, bread, fresh cheese, ham and freshly squeeze orange juice. We were only in Brussels for one day so Brandon was helpful providing us with information on places to visit, shop for chocolate and a great place to have dinner close to the guesthouse. He made the reservation at the restaurant for us. If you are staying there make sure to ask him about a family-owned restaurant no too far from his place were they served great mussels and fish.