Paradise Kitchens

Not good Paradise Kitchens.
I had a kitchen purchased and installed by you. You smashed a pot and then went to leave without telling anyone. We caught you out on camera and had to chase the driver, who simply said to call Head office and drove away. For over a year have been chasing you to replace. Management (Wessam Issa) at Paradise Kitchens refused to speak to me or acknowledge issue and would simply forward my requests to their courier company which was a personal hotmail email address. To which I get emails back and I quote «since you have enough time to whine and whinge all day… I’d be more than happy to see you in person, and sort this out (insert threat) … I don’t want to hear your name or your petty emails again. then suggest I should send an email to a different personal hotmail email» Seriously bad customer service! How about actually taking responsibility for your actions, it’s not like you dispute the video footage or claim you did not do it, you instead just don’t want to fix or take responsibility and instead flick the issue off to 3^rd parties who decide to insult and intimidate.
Very poor customer service