My partner and I never got to eat at a TGI Fridays while in the U.S. but thought we’d give it a try on home soil. We had a tiny wait while they cleared a table for us upstairs, so we chilled at the bar with a couple of menus and was welcomed by the nicest/coolest bartender I’d ever met. Before long we were shown to our table. Our waiter was the nicest fellow, who even squatted down to our level to talk to us — not sure if that broke some secret waiter/client edict or not but I thought it was a very respectful gesture. No starters or entrees as we assumed the meals would be big and we were right. He chose straight from the burger section. My partner went with a regular(1 patte) Ultimate Jack Daniels burger and I got a Texas burger. The Ultimate JDREGULAR doesn’t come with the fried onion rings so my gf also got a side of onion rings to add on herself. For drinks she got an Ultimate Blue Lemonade cocktail which was about the same size as her face. I got a Coke and discovered they gave free refills, something I really missed about America. The burgers where just breathtakingly good. The balance of great solid flavours just made life worth living. The sauces were delicious, especially the JD sauce which has just the right kick to it. The meat was cooked just perfectly, and the chips… My gosh those chips! Crunchy golden jackets covering hot fluffy potato seasoned with just the right amount of salt. It was such a filling meal. When paying the cheque we were asked if we wanted to leave a tip, and in my opinion quality service deserves to be rewarded. I don’t know about Australia but in the U.S. I learnt that it’s 10% on top of your overall bill if the service was okay, 15% if it was good and 20% for outstanding. However don’t overlook that minimum wage in the States is far far lower then ours and their service staff can only survive due to the tips. The booths had a cozy feeling to them, the atmosphere was pleasant, and the lighting levels were just right for us. God Bless America.
Nikki R.
Tu valoración: 5 Front Royal, VA
Stopped by on my way out of the DC Meteo area to take my kids horse back riding. I’ve been to «Fridays» before, but this one is exceptional! The door was opened for us by a hostess and they have updated menus(not the food but the actual menu… like pretty to look at and substantial to feel) and new kids cups… As minute as it might be it all led up to Justine. She greeted us with a smile, was knowledgeable about the drink specials(lol) and drew with my kids… the rest is history. Being in the customer service industry myself, i know all too well that critisism comes easier than praise. Across the seas there are hundreds of families mourning loss but today I choose to be thankfull. This is my first Unilocal and I decided to make it thankful for what there is and give thanks! THANKYOUJUSTINE!
Lisa S.
Tu valoración: 1 Lexington, KY
This location at the Macquarie Centre has to be the worst TGIF’s I have ever had food at/from. Our first experience(attempted experience) we walked into there on a 90 degree day and they had no air conditioning! Why would they even be open? It was so bloody hot in there it didn’t matter that they had a full bar! So obviously we left. A day later we were in need of food, so we actually called in the order and my husband ran over and picked up the take away. We ordered chicken wings and potatoes skins. How is it possible to wreck two of the easiest appetizers to make on any menu anywhere??? Well all I can say is blech, ew, ish! The potatoes skins were pathetic and seemed like they dumped them out of a box of frozen food. And the wings were sloppy and very very tiny. Terrible. Do not go here. I wouldn’t feed this to a starving dog.
Ruby Y.
Tu valoración: 3 Sydney, Australia
Expensive grease-filled food. Not complaining — just enjoying. I always want to go back, but just waiting on a bigger appetite. Blue cheese sauce!
Elyse Jay Z.
Tu valoración: 2 Sydney, Australia
The vibe of the place is cool and the staff were friendly but that’s where the good points end. The wait to be seated was longer than advised. While we waited we saw multiple tables left empty and dirty, with one taking our whole seated time to be cleaned and reset. My husband and I both ordered(expensive) burgers and they were a disappointment. Overall I wouldn’t go back
Daniel C.
Tu valoración: 1 Northmead, Australia
Extremely disappointed. TGIF draw customers in by misleading them. Food is a lot smaller than what is shown in their marketing. When I received my meal I felt robbed, for the same amount of money that I spent on the TGIF burger(that Canadian burger), I could get 2KFC meals(zinger stacker) which would be 4 times as much food. Service was slow, and staff were stupid(because they were surprised why I was not satisfied, and could not understand why either… I mean c’mon you’ve gotta at least acknowledge that this place is a rip off). I don’t know why I went. Last time I went 3 years ago in Melbourne I sworn I’d never go back, this time its clear that they never changed. I hope this place shuts down real soon. The business before them was so much better. TGIF, I hate you… go back to America
Mark S.
Tu valoración: 2 Sydney, Australia
It’s a hard one to score as I like the food, the place & the whole Americaness feel to the place but they’re missing the real stand out of when you eat out in the States which is the almost over the top level of service. The staff here often feel like they’re hiding from you rather than the somewhat in your face enthusiasm of the tip driven American way. The food orders do come out fast but it’s hard to get the staff’s attention to order food or drinks in the first place or when you’re after another round.
Melissa T.
Tu valoración: 2 Sydney, Australia
Wait to get seated they tell you go to the bar, they have some serious lack of customer service next to none waiters to be seen, orders being incorrect or old menu still online & food being served cold. is very disappointing. Their franchise in Melbourne is much better.
Mirzia B.
Tu valoración: 3 Sydney, Australia
I never got the chance to eat at TGI Fridays when I was in the states so thought I’d give it a go and it was just as i had expected, there was a great atmosphere in the restaurant as it was packed with people all watching a boxing match on the tv screens, the service was fast but the food was a little slow to come out, but that was expected as it was a busy day. We ordered the mac n cheese bites, calamari and chicken fajita nachos for entrée and a classic club sandwich and a bacon cheese burger, it was all nice but nothing to jump up and down about.
Jessica J.
Tu valoración: 3 Sydney, Australia
Been here twice now, I love American which is why I return to TGIs not many other places do it. This time around I was a little disappointed, the buffalo wings were over cooked, the potato skins were a little dry and lacked in cheese & bacon. I also have an issue with paying for ranch sauce when I’ve asked it as a substitute for sour cream! The burger pretty bland also, overall not the best experience.
Peter T.
Tu valoración: 3 Sydney, Australia
We went with our daughter and her husband who is a fan of TGI Friday from his visits in the USA. We ordered to share appetizers of chicken wings and potato skins they were all quite tasty. Then i decided to share with my wife the chicken, rib & prawn meat platter as we each didn’t want a large meal. The meal was a bit boring as the vegetables were very hard and undercooked. The staff were quite attentive, but they must hate the customer birthday celebration ritual as amount 6 staff have to visit the table of the lucky birthday person and clap & clap for ever whilst I think signing. I suppose it’s good but if you didn’t know it was going to happen it could be embarrassing. Overall the restaurant is a very American experience not sure if that’s good!
Peter A.
Tu valoración: 2 Sydney, Australia
I don’t know whether this place deserves two stars or three stars because overallit was pretty decent I guess. I went with a bunch of friends on a Monday night so it was very quiet, and it is the first time that I have been to TGI Friday. I looked at the menu before I got there and was very excited with the amount of greasy American-style food there was. After ordering the Texas burger I was salivating at the idea of onion rings on my burger, When it came out it was surprisingly small and pretty tasteless. We also ordered nachos to share, which again was tasteless and very boring to look at. I got the impression that the people working there really did not want to be there especially the lady serving us, she was very pleasant but you could just see that she was over being there. after a few awkward jokes she just hung around in the shadows and it was difficult to get service after we ordered. The Desserts looked great if you want an instant heart attack or diabetes, and if I’m going to get desert I would be a much happier going to Max Brenner right next door. Overall very plain. I most probably would not go back and would not recommend it to friends, the whole experience from the food to the people to the restaurant all seems so fake.
Tim D.
Tu valoración: 2 Halifax, Canada
I should have known better. If TGI Friday’s is a pretty inoffensive and average restaurant back in its native USA, how was it ever going to be good here? Answer: it wasn’t. The menu has a broad range of food. If you’re a native North American looking for comfort food you could easily be duped into thinking this was the way to get your fix. Don’t bother, it will not be as good. I had a club sandwich here that was quite disappointing: processed turkey slices, a slice of processed cheese, insufficient mayo, and just not very tasty.