Metro Trains

To have your rail staff congregate at The iconic Flinders Street station and sit on milk crates is a disgrace at our national landmark! Tourists, commuters, children are subjected to passive smoke as they enter or exit the station! Shame when advised that they have a break area but management won’t take action! Area is littered with cigarette butts and all

Metro operates the suburban train network in Melbourne, and since they have taken over from Connex about a year and a half ago; Melburnians have seen an improvement in their train service and running times; although in saying this there is still a fair amount of work that needs to be done on their end. They are getting there.
From my experiences of using the Metro to get to various inner city locations in Melbourne, and even as far as Glen Waverley I could not fault the service; even though I have predominantly only used this service on weekends. Their ticket machines occasionally have problems with the Myki card; so a Metcard would be a better card to use on this service, although the latter card does not give you as much value for money as a Myki does.
Furthermore the train stations are clean, and so are the trains. It is great that there is minimal (if any graffiti) on the Metro services unlike Sydney trains, although they have improved slightly.
On weekends I have found that the trains in Melbourne arrive and depart on time sometimes, although from lunchtime onwards they get a bit too crowded and you would be lucky to have a seat. It would be good if seats can be turned over in the direction you are travelling in if you don’t want to ride backwards.