The Ritz-Carlton, Berlin

I decided to stay here for a night because where else can you stay at a Rtiz-​Carlton for a little over $ 200/​a night? Probably in Asia (and probably less expensive than that), but anyway, I was on vacation, and you know what those youngins say, YOLO! Well they probably don’t say that anymore because it’s uncool to say that now.
Anywho, everyone that I encountered there was so nice, from the staff at the front desk to the cleaning service people that I passed by in the hall. I was upgraded to the corner room, which had huge floor to ceiling windows. The room was very spacious, with an outdated iPhone dock (for those of you who still have an iPhone 4), and glass remote controlled lighting at each side of the bed. I really wish they had more outlets by the bed, because I like to plug in my phone to charge while I sleep. The bathroom had a corner shower and a tub, with a separate room for the toilet in case your poop really stinks. The bed was amazingly comfortable. After a day of travel, it was the highlight of my stay.
I did however have trouble with the TV. I tried turning it on by simply pushing the red power button. I got my lazy butt up and pressed the power button on the TV itself. No luck there. I called for assistance, and in no time, a dude came up to check it out. It turns out that I had to press the «1» button first. AND THEN press the power button. AND THEN press the menu button to watch the TV. WHY, DUH!!! That was so intuitive; I apologize. It was the weirdest thing.
Location is great, and is very centralized. It’s just a few euros over 20 euros from TXL by taxi. The lobby ambiance and décor is very elegant and the rooms are clean and spacious. However, no 5 stars because I didn’t get that special warm feeling in my crotch that warrants a 5 star rating, where the staff went above and beyond, or there was something in particular that wowed me. That, and then there was the bizarre TV ceremony I had to go through when turning it on.

The service was impeccable, and the stay was memorable. I’ve stayed at other Ritz Carlton around the world, but this one by far has been my favorite.
We had a suite with multiple chandeliers, huge marble bathrooms with full bath and shower separately, walk in closet, kitchen, and a fireplace with a library. It was such a wonderful stay. The food and the drink bar downstairs was such a treat as well. Would highly recommend. :)
This hotel is also super central to all the major sight seeing areas in Berlin so that was an extra perk. I will always be staying here from now on, on my visits to Berlin. :) thanks Ritz, for the #RSMemories!

We had a superb stay at this very classy hotel, conveniently located steps away from the U-​Bahn, the 200 Bus (to the Museum Island) and to the Mall of Berlin.
Our Ritz Rewards Card enabled us to get a double upgrade to a lovely and spacious room on the 10^th floor Club level. For the price of a standard room we had all the amenities of the wonderful Club lounge with breakfast, and all day and all night snacks and drinks.
The hotel staff were all amazing, from the doormen, the front desk staff, and concierge, to the Club lounge staff, and the room cleaning personnel. Really wonderful, helpful, friendly, and professional.
We had to stay longer than we expected because of the blizzard back in New York, and the staff accommodated us very well, letting us stay in our great room.
Special thanks to the wonderful staff in the Club Lounge: Kevin Ogle was so amazingly friendly and helpful. His staff of Matiju, Victor, Alexandra, and Lola were also great.

Hatte 4 Aufenthalte im Ritz im Oktober bis November.
Kann nur sagen: für mich das beste Hotel in Berlin.
Lage super, Personal super nett und freundlich, Zimmer klasse.
Und nicht zu vergessen: die Fragrance Bar.

Das Hotel ist sehr zu empfehlen! Ein Genuss ist auch der hauseigene Honig der auf dem Dach produziert wird! Abends sollte unbedingt ein Special Cocktail in der Bar getrunken werden. Ich sage nur Vogel Haus Drink: D

What a beautiful hotel! Service is superior! Food is great. Late night bar with great food, music! Great way to end a long business trip. The morning breakfast is full of anything you desire! Please enjoy this hotel!

The hotel website says the RC Berlin’s interior is inspired by the Art Deco era but hailing from Munich, I was heartened to see that they have instead lifted a substantial chunk of King Ludwig’s Bavaria, kitsch and all! There’s no Art Deco here.
Of course I felt immediately at home-​we all live in homes like this in Bavaria. It didn’t hurt that the staff were gracious and welcoming and the bubbly in the Club lounge was free-​flowing. Service fit for a king (or queen).
Ludwig would be proud!

One of the better hotels that I’ve stayed in, definitely a 5-​star. It is centrally located and close to a lot of places. Public transportation is easily accessible and there are several options for taxis and similar services at all hours of the day. The hotel staff is very professional and friendly. They checked up on me to make sure that I was always comfortable. The doormen, Azeze and I think Terry, were outstanding and they made my stay fantastic; I must not forget Tony as well, he was resourceful and provided great customer service. The turndown service offered was also on point, it was as if they knew exactly when it was needed. If and when I return to Berlin, I would definitely stay here again.

After I posted my initial review, I had $ 4,000 in cash taken from my purse by the housecleaner who came into our room after 9:00 p.m. to do turn-​down service. We were all asleep and I had left my purse right there on the table in line-​sight of the front door. Security validated that she entered our room and was in our room for 55 seconds (this, after my daughter politely sent her away because we were sleeping). There were other bills strewn about my purse, which is how I knew something was amiss. And I had counted my money the night before so I knew exactly how much I had in there. Security sided with the maid and refused to believe me. They did offer to make it up by a discount in my rate WHICH I NEVER RECEIVED. When we got home, I realized I forgot my Tempurpedic pillow and Sonicare toothbrush. I emailed them and asked them to ship them to me at my expense. They told me they weren’t found. (I am sure the MAID stole them too!). I will NEVER stay in another Ritz-​Carlton hotel again.

Im Ritzranking des hauseigenen Rewardprogramms belegt das Luxuxhotel Kategorie 2. Das Ritz Carlton in Berlin ist ein 5-​Sterne-​Superior-​Hotel, direkt am Potsdamer Platz in der Nachbarschaft und wenige Laufschritte vom Sony Center entfernt. Schon bei der Ankunft und der Orientierung im Foyer wird klar: hier findet der Gast einzigartige Räumlichkeiten und anspruchsvollen Service. Es bleiben keine Wünsche offen. In der Ruhe und Abgeschiedenheit des Wellnessbereiches lässt es sich sehr gut entspannen, auch außerhalb des eigenen Zimmers oder der Suite. Die Küche ist ebenfalls exzellent, die französischen Spezialitäten der Brasserie Desbrosses verführen Gourmets und Gourmands.
Unzählige Shopping– und Unterhaltungsmöglichkeiten in der nahen Umgebung laden zum Bummeln ein. Desbrosses genießen. Die großartigen Museen der Stadt, das Kulturforum mit der weltberühmten Philharmonie und ein aufregendes Nachtleben warten darauf, erobert zu werden.
Mein erster Aufenthalt im Ritz liegt einige Zeit zurück, schließlich wohne ich in Berlin. Doch auch als Bewohner dieser Stadt kann es ein Geschenk an sich selbst sein, hin und wieder über ein Wochenende– als Tourist in der eigenen Stadt– das Verwöhnprogramm dieses Hauses zu genießen.
Für Businessmeetings ebenfalls empfehlenswert. Angenehme Gäste und aufmerksame Sevicebegleiter auf der ganzen Linie.
Ein Schmuckstück in Berlin.

It’s the Ritz. Do I need to say more? Reasonably affordable too. There’s a cigar room with a pretty decent selection of stogies. Try the steak tartare!

Einfach nur wunderschön!
Von der Arbeit aus durfte ich zwei Galas dort besuchen und kam aus dem Staunen gar nicht mehr raus (die Kronleuchter!!)
Das Personal ist nicht nur unfassbar freundlich und zuvorkommend (und rettete mich und meinen Kaffee vor einer großen Sauerei), sondern auch mehr als aufmerksam. Klar wird man sagen, ist doch n erstklassiges Hotel, das erwartet man so– ich war auf jeden Fall begeistert.
Das Essen ist sehr lecker, ich wurde ständig mit Kaffee versorgt und somit war mein Arbeiten um vieles angenehmer.
Irgendwann darf ich vielleicht auch mal ein richtiger Gast sein, mit Zimmer und allem drum und dran. Aber ich gehe stark von aus, dass es sich genauso fortsetzen wird.

This struck me as a business oriented Ritz. This is a very reasonably priced Ritz. There is modern technology in the rooms such as electric curtains, lights, door do not distrub, etc.
The downside is that there is no spa or hotel car. The upside is awesome location and Ritz service, and AmEx upgrades. It is close to both airports and walking distance or short cab ride from many attractions. Hotel offers good quality breakfast as well. Overall, I had a good stay.

Unglaublich wie schön ein so modernes Gebäude von Innen aussehen kann !!
So bald man das Hotel betreten hat, ist man in einer anderen Welt. Die komplette Einrichtung ist sehr klassisch und elegant ! Das Personal ist super freundlich und sympatisch !! Beim Zimmer bin ich allerdings vom TV sehr entäuscht. In Zeiten wo es an jeder Ecke einen 47″ HD Fernseher für 300 Euro gibt, sollte so etwas auch in einem 5 Sterne Hotel nicht fehlen!!! Das mickrige ca. 5 — 10 Jahre alte Gerät was bei uns an der Wand hing, ist schon lange nicht mehr zeitgemäß. Ich habe das verschwommene und pixelige Bild nach 5 Minuten gleich wieder ausgemacht.
Andere Hotels dieser Klasse haben sogar zusätzlich noch Sky zu bieten. Da sollte mal im Ritz Carlton nachgearbeitet werden.
Die Bar war uns schon von einem vorherigen Berlinbesuch bekannt. Für uns ist es die schönste Bar Berlins !
Etwas ganz Besonderes ist das Frühstück !! Es ist von der Auswahl und Qualiät so ziemlich das beste was wir je hatten !
Dazu kommt noch die Präsentation im hoteleigenen Restaurant ! Alles ist sehr phantasievoll dekoriert und schön angerichtet !!!
Auch zu erwähnen ist die Möglichkeit beim Verlassen des Restaurants sich noch einen Coffee to go mitzunehmen.
Ein toller und sympatischer Service !!!
Wenn auch irgendwann mal die Fernseher auf den Zimmern gegen zeitgemäße Modelle ausgetauscht worden sind ist das Hotel uneingeschränkt zu empfehlen !!!

Room service is not what I would expect from the Ritz. First night, hamburger was over cooked, dry, hard and tasteless. Second morning, placed order night before for breakfast to be delivered between 7:00 — 7:15 am. We had a planned city tour leaving the hotel at 8:00am. At 7:15, they call our room and said they are really busy and we should go to the dining room for breakfast. Seeing as we were not even dressed yet, this would not work. We did not get breakfast that day! Third day, another tour planned at 8:00am. Night before we called to order breakfast. They assured us that the problems would not be repeated. We ordered and the food arrived, but it was cold, obviously prepared at least an hour prior. It was Not eatable! Very disappointed in the Ritz.

Eindeutig 5 Sterne wert! Nahezu die Perfektion des perfekt Seins! Es fehlt hier an nichts! Ich könnte Romane über dieses Hotel verfassen, aber es würde das «perfekt» nicht unterstreichen! Erlebt es selbst!

Lovely place. Staff is very very pleasant. Clean and enjoyable. Stayed 5 nights and enjoyed every one of them. All requests are met promptly with sincere friendlyness.

Many Americans stay here. I’m giving 5 stars because that’s what we’re expected to do for the Ritz.

The Ritz Carlton Berlin is located in the Potsdamer Platz and across the street from the Sony Center. The hotel is also conveniently located close to a metro station so exploring the city is an easy task.
I booked the room through Virtuoso, whose benefits include an upgraded room based upon availability, 4:00 PM late-​check out, breakfast daily at Brasserie Dubrosses, and Club access. Normally, Virtuoso benefits will include a $ 100 food or spa credit at Virtuoso properties, including those participating in the Virtuoso program, so having Club access is a bonus. An offer is usually made at Ritz Carlton properties to upgrade to having Club access for at least a $ 100 per day, so this is a bonus.
As you approach the hotel, there are no less than three doormen to greet you. The front desk is to the right. Check-​in was somewhat slow as the front desk agents take their time with each guest explaining all features of the hotel.
I was immediately recognized as a Ritz Carlton Platinum member and all benefits were explained. I was upgraded to a Deluxe Room with a view overlooking Potsdamer Platz.
Upon entering the room, the bathroom is located to the right. The bathroom is very large with a separate tub and shower. The toilet is enclosed with a glass door. There are two sinks with sufficient counter space. There are Ritz Carlton branded toiletries.
There is a large free standing closet along the hallway that leads to the bedroom.
Upon entering the bedroom, there is a luggage rack to the left along with a dresser, TV and coat hanger.
There is a small glass surfaced desk with plenty of room for getting some work done.
Next to the desk is a sitting area with ottoman and small coffee table.
There was a welcome amenity of macarons, which were delicious and a half bottle of Moet champagne.
The King bed comes with a ton of pillows and is super soft and extremely comfortable.
The light controls are conveniently located right next to the bed.
There ample outlets in the room which makes charging all electronic gadgets very easy. The air conditioner is not the best, as the room never got very cool. Based upon my experience, this seems to be the norm in Europe.
The Club is spacious with several booths and tables along with a lounging area. The Club attendants are pleasant and there to help. The food offerings are not great unfortunately. Sandwiches often contained hard and stale bread, as if they had been sitting out for a while. There was usually one hot option such as soup. The quality and quantity of food was definitely not enough to make a meal.
The breakfast buffet (38 Euros) at Brasserie Dubrosses was large and had many choices. Hot options included eggs benedict, pancakes, French Toast, bacon, sausage, beans and an omelet station. There are a wide variety of meats, smoked fish, and cheese, along with a plethora of different fruit and more bread choices than many bakeries. Other options included yogurt, pastries and museli.
Given its convenient location and service, I would definitely stay here again if traveling to Berlin. Although I don’t think the Club access is worth it if having to pay, booking through Virtuoso is almost a must given the great benefits.

My review is for the lobby, staff, and bar experience only. I did not stay in a room here. Very friendly staff from the outside to the wait staff at the bar. An alchemist works as bartender so their cocktail list of interesting concoctions is quite impressive. Be sure to arrive just before 6pm for quite a special happening.
The music here is great too and not what you’d expect by the slightly old boy’s club interior.

Service– fantastic!
Location– chic and perfect for walking to many sites
hotel– it’s the Ritz so everything is high end and polished
This is our second time staying at The Ritz Berlin we were here in 08′ thankfully nothing has changed it is still the cream of the crop!

Ganz ehrlich:
Das Ritz am Potsdammer Platz wird dem Ruf der Kette nicht gerecht. Schlechter Service beim ein– und auschecken im Hotel (gut mag sein das Adoro wichtiger ist). Brandlöcher in einem Nichtraucherzimmer und dann werden noch die Blumen meiner Frau zum Geburtstag vergessen.
Sorry aber das kenne ich vom Ritz besser.

5 stars for sure.
What a place. They are warm and welcoming. Very attentive. Nothing is a trouble.
Lovely room and accommodation.
Fitness center very small but do able if you need to move while here. It was very cold out so if you are an outdoor exerciser this will be nice.
The room was clean. The bed and comforter were comfortable.
Free wifi in lobby and business center. Fine for me. I had bought a SIM that allowed Internet for 1 EU/​day on my unlocked phone too.
Location: Potzdammer Platz
Staff: Jennifer, Alexandra, Philip (restaurant), Rita (restaurant) all made me feel like family everytime I was there. I LOVED the doormen esp the night ones!
Service: Impeccable.
If I get back to Berlin I can only hope I get to stay here!

Probably one of the last Ritz Carlton’s left that is truly a 5-​star hotel. Everything is just what you would expect it to be — clean, comfortable, spacious, «Old School» in a good way, with an extremely courteous and helpful staff. Rooms were big and comfortable.
Close to lots of great restaurants and «attractions.» You can walk anywhere… but we rented bikes right from the hotel and biked around the city. I’d recommend that for the adventures.
While I havent stayed at every hotel in Berlin, I’m pretty certain it is one of the best. Would I stay here again? Absolutely.

Sous la houlette du Chef Jörgen Sodemann, le restaurant du Ritz-​Carlton sur Postdamerplatz détonne dans le Berlin moderne! Des plats de saison absolument frais, créatifs et somptueux tout en gardant une simplicité redoutable. J’ai adoré son filet de boeuf de Kobé aux truffes, sa langouste au foie gras… Ses amuse gueule sont top et le sommelier a une belle sélection de vins internationaux. Ce chef sait allier la gastronomie traditionnelle allemande avec un maelström de goût du monde entier. Des accords parfaits, des émulsions savoureuses. Un grand Chef!
Il y a un kirsch traditionnel, une merveille!

When in Berlin and looking for the one of the best hotel options, The Ritz-​Carlton offers the best in European hospitality, although at a high price. The rooms are spacious and well kept and the rest of hotel does not disappoint. In addition, its centeral location in Potsdamer Platz (near the center of the city and steps from the former Berlin Wall) makes this a fantastic option for those there for business as well as those looking to see the sights.
My one complaint is that lack of free internet. Considering you are paying 400 Euros per night, it does not seem irrational to think that this should be provided to guests for free.

Beautiful hotel, great service.
The have an excellent English tea service and even encourage you to sniff samples of the tea prior to making your selection.
This Ritz really brings you back to the classier times of great hotels.
The best part is that if you pay in advance (no cancelling), the rate is unbelievable.
Location of Potsdamer Platz is very central in Berlin and walking distance to checkpoint Charlie, the gate, government buildings and right across the street from a shopping plaza.

The Ritz. These folks do hotels right… service, rooms, food, you get the idea.
Despite the posh setting, they made us feel totally at home whether it was just me in business gear — or wearing shorts and with 3 kiddies in tow.
Central location in Potzdamer Platz was ideal for both business purposes and a few days of touristing around by foot and U-​Bahn.
Call and ask for pre-​pay rates (i.e., you pay in advance, so no cancellations). I think we paid 159 euro per night; a relative steal considering where you are.

Das Ritz-​Carlton ist immer noch das absolute Non Plus Ultra unter den Berliner Luxushäusern. Vor einigen Jahren schleppte mein Vater uns dorthin, und ich war äußerst beeindruckt. Es war, als würde man die Titanic betreten, prunkvolle Treppenaufgänge, edelste Einrichtungsgegenstände und beeindruckende Kronleuchter funkelten mit dem Lächeln der Mitarbeiter um die Wette. Das Essen war erwartungsgemäß absolute Spitzenklasse, sowohl was den Preis als auch was die Qualität anging.
Und man merkt dem Laden und den Mitarbeitern die Professionalität sofort an. Obwohl eher einfach gekleidet schaffte man es, dass wir uns sehr willkommen und akzeptiert fühlten. Das interne Motto des Hauses heißt dann auch «We are Ladies and Gentlemen serving Ladies and Gentlemen, and in doing so we create exceptional memories for our guests and for each other!», und es wird nach Aussage einer meiner damaligen Mitstudentinnen, die hier ihr Praktikum absolviert hatte und begeistert blieb, auch wirklich gelebt! Und allen immer und immer wieder eingebläut. Als ich dies damals hörte, dachte ich irgendwie an Gehirnwäsche, aber es funktioniert offensichtlich!

Hin und wieder lebt meine Tochter auf sehr großem Fuß. Alle 14 Tage fährt sie mit ihrem Vater ins Ritz-​Carlton um sich dort im Day Spa und dem Fitnessbereich von mir zu erholen. Ich muss zugeben, dass ich schon manchmal ein bisschen neidisch bin.
Ich würde dort auch gerne zweimal im Monat abschalten, entspannen und den Alltag hinter mir lassen. Ach, was sage ich da, zweimal in der Woche! Als ich 12 Jahre alt war, bin ich, wie es in diesem alter üblich ist, ins Schwimmbad gegangen.
Immerhin, seitdem meine Tochter im Ritz-​Carlton ein und aus marschiert, ist die Brasserie Desbrosses nicht mehr der einzige Ort in Berlin, an dem man die besten Crêpes essen kann.
Erst kürzlich durfte meine Tochter in der Boulangerie unter Anleitung des Küchenchefs den Kochlöffel schwingen und lernen, wie man die französische Teigware auf höchstem Niveau zubereitet.
Jetzt gibt es auch leckere Crêpes bei uns zu Hause. Dieser kleine Exkurs ins Land der Crêpes ist übrigens nach Terminabsprache für jeden möglich.

Das Ritz Carlton ist zur Zeit immer noch das spektakulärste der zahlreichen 5-​Sterne-​Häuser der Stadt. Es wurde direkt auf den Potsdamer Platz gebaut. Die Immmobilie gehört zum direkt anschließenden Beisheim-​Center und ist damit in Besitz des Metrokonzerns. Während der Fußball-​Weltmeisterschaft 2006 gastierte hier die brasilianische Fußball-​Nationalmannschaft.
Das Hotelrestaurant «Brasserie Desbrosses» ist immer noch eines der hochklassigsten in der Stadt. Eigentlich nicht bezahlbar, trotzdem habe ich mir den Spaß nicht nehmen lassen und war dort mal zum Essen. Es ist schon beeindruckend, was sich die Spitzengastronomie so alles einfallen lässt, um sich von der Konkurrez abzuheben. Neben den obligatorischen Schalen zum Händewaschen empfand ich es als besonders angenehm, einen Personla-​Butler an unserem Tisch zu haben. Der hat sogar meinen Stuhl gerückt, als ich von der Toilette kam! Das Essen (gegrillte Wachtel) kann ichdort nur empfehlen und der Besuch war jeden Cent wert. Auch wenns vorerst wahrscheinlich der letzte bleiben wird.